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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Zoom Events & Webinars

    Score8.8 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $89

    per month 300 attendees

    Pricing
    Google Hangouts (Classic)Zoom Events & Webinars
    Editions & Modules
    No answers on this topic
    Zoom Webinars
    starting at $89
    per month starting with 300 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Zoom Webinars Plus
    starting at $99
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Zoom Events & Webinars
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Zoom Events & Webinars
    Considered Both Products
    Discontinued Products
    Chose Google Hangouts (Classic)
    An obvious advatange of Google Hangouts is that it does not require any installation which allows me to use it in any laptop, any device. Unlike other software that requires installation and forcing an IT guy to physically install it on my device. The software is also VPN …
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts is more for informal, care-free meetings. Zoom is more for professional, webinar, and live event-type meetings. Also, Google integrates with our full G Suite/Workspace products.
    Incentivized
    Chose Google Hangouts (Classic)
    We use the Google emails for business hence, the Google Hangout application was available for free. There was no setup cost or training that was required. Advanced systems have advanced features which are good but the downside is that they require training. A separate account …
    Incentivized
    Zoom
    Chose Zoom Events & Webinars
    UberConference dropped frequently and had very poor audio quality. Google Hangouts had the same issues as well as having a cap of 25 people in any one conference at a time. That didn't work well when we had our monthly "all hands" meetings—needing to have people sharing …
    Incentivized
    Chose Zoom Events & Webinars
    I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.
    I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for …
    Incentivized
    Chose Zoom Events & Webinars
    GoToMeeting was a more expensive option even though it did have some added functionality we liked. It was also extensively used by our employees so transitioning them away from it was painful at times. Skype was also more expensive and didn't meet our needs in many ways. …
    Incentivized
    Chose Zoom Events & Webinars
    The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
    Incentivized
    Chose Zoom Events & Webinars
    There are other options on the market that work great for certain features and functions; however, in my experience Zoom provides the most well rounded, feature-rich experience, and the one thing that seems to set their tool apart is the superior audio and video quality.
    Incentivized
    Chose Zoom Events & Webinars
    Zoom is a cut above the other tools because it just works, the mobile app is excellent across all platforms, it integrates very well with calendars of any kind, Apple CarPlan, and the two license models work as tiered licensing should. The other platforms are okay, but haven't …
    Incentivized
    Chose Zoom Events & Webinars
    We have come to the conclusion that Zoom Video Webinar is the best in the market in terms of what's out their for hosting virtual webinars. One thing that is a requirement for us, which we often find an issue with other platforms similar to Zoom Video Webinar, is the ability to …
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    100%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    98%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    94%
    Lived up to sales and marketing promises
    34 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    Google Hangouts (Classic)Zoom Events & Webinars
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Zoom Events & Webinars
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Zoom Events & Webinars
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Zoom Events & Webinars
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Zoom Events & Webinars
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Zoom Events & Webinars
    9.9
    33 Ratings
    10% above category average
    Branding options00 Ratings10.033 Ratings
    Virtual Event
    Comparison of Virtual Event features of Google Hangouts (Classic) and Zoom Events & Webinars
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Zoom Events & Webinars
    9.2
    7 Ratings
    12% above category average
    Registration, RSVP, and ticketing00 Ratings8.77 Ratings
    Email marketing00 Ratings9.35 Ratings
    Livestreaming00 Ratings9.55 Ratings
    Audience engagement00 Ratings9.77 Ratings
    Event recording00 Ratings9.17 Ratings
    Virtual booths00 Ratings8.02 Ratings
    Networking00 Ratings9.94 Ratings
    Event analytics00 Ratings9.56 Ratings
    Best Alternatives
    Google Hangouts (Classic)Zoom Events & Webinars
    Small Businesses
    CallFire
    Score9.7 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    RingCentral Events
    Score8.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Zoom Events & Webinars
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.8
    (87 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    2.0
    (3 ratings)
    Usability
    8.0
    (7 ratings)
    9.7
    (13 ratings)
    Support Rating
    8.0
    (36 ratings)
    7.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google Hangouts (Classic)Zoom Events & Webinars
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Zoom
    Zoom is well-suited for all companies. The functionality can range from basic to supercharged with all the bells and whistles; it is just a matter of what package level works best for you and your company. Having used multiple iterations of Zoom, it really relies on you and your company’s use case.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and slow, feels outdated. Google Meet doesn't have as many filtering options and nuanced capabilities. Zoom integrates well with a wider tech stack.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Zoom
    • Being able to quickly set up and run webinars for our teammates using the templates saves us time which equals money.
    • Using our saved Webinar templates ensures we are keeping on brand and adding the items requested by our legal and branding teams which saves time and frustration for all involved.
    • Webinars allow us to upskill our teammates faster without having to create a stand alone training. We can invite them to a hot topic webinar where they can learn, ask questions, and immediately take action on the topic.
    Incentivized
    Read full review
    ScreenShots

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features