Likelihood to Recommend Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
Read full review If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
Read full review Pros Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc. Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery. Auditing - Workspace manager can easily audit user activities. Helps security at the org level. Read full review Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't. Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats. Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do. Support is always helpful and timely. Read full review Cons More export options are available to the user, specifically allowing exported data to be imported into a new account easily The interface is very basic and easy to use, but the dashboard could show more information to make it more usable Read full review Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook. When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue. The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually. Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment. Read full review Likelihood to Renew Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
Read full review Support Rating It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
Read full review Alternatives Considered The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
Read full review Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
Read full review Return on Investment Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience. Organized storage. Easy interface once you get used it it- give it about a month. Read full review We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly. Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance. Read full review ScreenShots