Google Vault vs. OpenText Core Email Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Vault
Score 9.5 out of 10
N/A
Google Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A
OpenText Core Email Threat Protection
Score 7.7 out of 10
N/A
OpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
Pricing
Google VaultOpenText Core Email Threat Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google VaultOpenText Core Email Threat Protection
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google VaultOpenText Core Email Threat Protection
Features
Google VaultOpenText Core Email Threat Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Google Vault
-
Ratings
OpenText Core Email Threat Protection
7.8
9 Ratings
8% below category average
Anti-malware00 Ratings10.07 Ratings
Customizability00 Ratings5.48 Ratings
Data Loss Protection00 Ratings9.05 Ratings
Threat Detection00 Ratings7.49 Ratings
Sandboxing00 Ratings7.06 Ratings
End-to-End Encryption00 Ratings10.09 Ratings
Management Tools00 Ratings5.79 Ratings
Best Alternatives
Google VaultOpenText Core Email Threat Protection
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Medium-sized Companies
Cove Data Protection
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Avanan
Avanan
Score 9.8 out of 10
Enterprises
Microsoft Exchange
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Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google VaultOpenText Core Email Threat Protection
Likelihood to Recommend
8.7
(16 ratings)
6.6
(60 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(29 ratings)
Support Rating
-
(0 ratings)
8.3
(27 ratings)
User Testimonials
Google VaultOpenText Core Email Threat Protection
Likelihood to Recommend
Google
Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
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OpenText
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Google
  • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
  • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
  • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
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OpenText
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Google
  • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
  • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
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OpenText
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Google
No answers on this topic
OpenText
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Google
Using Google Vault is straightforward
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OpenText
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Google
No answers on this topic
OpenText
AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
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Alternatives Considered
Google
The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
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OpenText
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Google
  • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
  • Organized storage.
  • Easy interface once you get used it it- give it about a month.
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OpenText
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots