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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
    Pricing
    Google WorkspaceOpenText Content Suite Platform
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Google WorkspaceOpenText Content Suite Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google WorkspaceOpenText Content Suite Platform
    Considered Both Products
    Google
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Google WorkspaceOpenText Content Suite Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Google Workspace and OpenText Content Suite Platform
    Feature
    Google Workspace
    -
    Ratings
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Content capture & imaging00 Ratings9.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings8.06 Ratings
    Content search & retrieval00 Ratings8.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings8.06 Ratings
    Security, risk management & information governance00 Ratings8.06 Ratings
    Contract lifecycle management00 Ratings8.07 Ratings
    Automated workflows00 Ratings9.06 Ratings
    Artificial intelligence00 Ratings7.05 Ratings
    Mobile support00 Ratings9.05 Ratings
    Integration00 Ratings8.06 Ratings
    Best Alternatives
    Google WorkspaceOpenText Content Suite Platform
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceOpenText Content Suite Platform
    Likelihood to Recommend
    8.3
    (121 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    8.0
    (1 ratings)
    Usability
    8.5
    (12 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    2.2
    (12 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Google WorkspaceOpenText Content Suite Platform
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
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    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
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    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
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    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
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    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
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    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
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    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
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    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
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    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
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    Reliability and Availability
    Google
    No answers on this topic
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
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    Performance
    Google
    No answers on this topic
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
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    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
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    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
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    Implementation Rating
    Google
    nothing to say
    Read full review
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
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    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
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    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
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    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
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    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
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    ScreenShots