Google Workspace vs. Zoho Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Workspace
Score 9.0 out of 10
N/A
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
Zoho Analytics
Score 8.4 out of 10
Small Businesses (1-50 employees)
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
$30
per month 2 users
Pricing
Google WorkspaceZoho Analytics
Editions & Modules
Business Starter
$6
per user/per month
Business Standard
$12
per user/per month
Business Plus
$18
per user/per month
Enterprise
Contact sales team
Basic
$30
0.5M rows, 2 users
Professional
$30
per user per month billed annually
Standard
$60
1M rows, 5 users
Premium
$145
5M rows, 15 users
Enterprise
$575
50M rows, 50 users
Offerings
Pricing Offerings
Google WorkspaceZoho Analytics
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
More Pricing Information
Community Pulse
Google WorkspaceZoho Analytics
Considered Both Products
Google Workspace

No answer on this topic

Zoho Analytics
Chose Zoho Analytics
Since we use Zoho Forms, it's way easier for us to integrate Zoho Analytics with Zoho Forms. We can easily connect Zoho Forms as a data source and setup a chart view without any unecessary manual intervention.
Features
Google WorkspaceZoho Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.8
135 Ratings
7% above category average
Pixel Perfect reports00 Ratings8.8106 Ratings
Customizable dashboards00 Ratings8.7135 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.3
137 Ratings
3% above category average
Drill-down analysis00 Ratings8.3131 Ratings
Formatting capabilities00 Ratings7.7136 Ratings
Report sharing and collaboration00 Ratings8.8137 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.7
129 Ratings
5% above category average
Publish to Web00 Ratings8.7108 Ratings
Publish to PDF00 Ratings8.7127 Ratings
Report Delivery Scheduling00 Ratings8.8112 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.3
84 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.580 Ratings
Location Analytics / Geographic Visualization00 Ratings8.872 Ratings
Predictive Analytics00 Ratings7.566 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.6
129 Ratings
1% above category average
Multi-User Support (named login)00 Ratings8.9127 Ratings
Role-Based Security Model00 Ratings8.972 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.8122 Ratings
Report-Level Access Control00 Ratings7.930 Ratings
Single Sign-On (SSO)00 Ratings8.674 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
7.4
97 Ratings
5% below category average
Responsive Design for Web Access00 Ratings7.971 Ratings
Mobile Application00 Ratings6.473 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.286 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Google Workspace
-
Ratings
Zoho Analytics
8.3
65 Ratings
7% above category average
REST API00 Ratings8.261 Ratings
iFrames00 Ratings8.453 Ratings
Best Alternatives
Google WorkspaceZoho Analytics
Small Businesses
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
Kyvos Insights
Kyvos Insights
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google WorkspaceZoho Analytics
Likelihood to Recommend
9.4
(116 ratings)
8.2
(139 ratings)
Likelihood to Renew
10.0
(5 ratings)
9.0
(9 ratings)
Usability
9.5
(7 ratings)
8.3
(83 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
2.2
(12 ratings)
5.9
(18 ratings)
Implementation Rating
9.1
(1 ratings)
5.5
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(71 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Google WorkspaceZoho Analytics
Likelihood to Recommend
Google
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
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Zoho
Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
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Pros
Google
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
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Zoho
  • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
  • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
  • Decision making regarding resource allocation.
Read full review
Cons
Google
  • I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
  • Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
  • Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
Read full review
Zoho
  • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
  • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
  • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
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Likelihood to Renew
Google
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
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Zoho
I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
Read full review
Usability
Google
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
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Zoho
For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
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Reliability and Availability
Google
No answers on this topic
Zoho
ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
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Performance
Google
No answers on this topic
Zoho
ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
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Support Rating
Google
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
Read full review
Zoho
The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
Read full review
Implementation Rating
Google
nothing to say
Read full review
Zoho
If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
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Alternatives Considered
Google
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
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Zoho
Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
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Scalability
Google
No answers on this topic
Zoho
As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
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Return on Investment
Google
  • Zero to no time managing tools allows us to focus on work saving us time and money
  • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
  • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
Read full review
Zoho
  • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
  • Analytics provides a lot of visualization options that I need to serve my customers.
  • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
Read full review
ScreenShots

Zoho Analytics Screenshots

Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.