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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Google WorkspaceZoho One
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Google WorkspaceZoho One
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Month-to-month plans available.
    More Pricing Information
    Community Pulse
    Google WorkspaceZoho One
    Considered Both Products
    Google
    No answer on this topic
    Zoho
    Chose Zoho One
    5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user.

    Nowadays, pricing is almost equal. The effort of integration processes with Odoo …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    Google WorkspaceZoho One
    Payroll Management
    Comparison of Payroll Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation00 Ratings9.73 Ratings
    Benefit plan administration00 Ratings9.24 Ratings
    Direct deposit files00 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.4
    7 Ratings
    10% above category average
    API for custom integration00 Ratings8.57 Ratings
    Plug-ins00 Ratings8.47 Ratings
    Security
    Comparison of Security features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.49 Ratings
    Role-based user permissions00 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards00 Ratings8.59 Ratings
    Standard reports00 Ratings8.59 Ratings
    Custom reports00 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable00 Ratings8.06 Ratings
    Accounts receivable00 Ratings8.26 Ratings
    Global Financial Support00 Ratings7.34 Ratings
    Primary and Secondary Ledgers00 Ratings6.03 Ratings
    Journals and Reconciliations00 Ratings7.54 Ratings
    Configurable Accounting00 Ratings8.04 Ratings
    Standardized Processes00 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking00 Ratings9.34 Ratings
    Automatic reordering00 Ratings9.23 Ratings
    Location management00 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing00 Ratings9.17 Ratings
    Order entry00 Ratings9.26 Ratings
    Credit card processing00 Ratings9.44 Ratings
    Cost of goods sold00 Ratings9.14 Ratings
    Order Orchestration00 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.14 Ratings
    Travel & Expense Management00 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.25 Ratings
    Period Close00 Ratings6.44 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling00 Ratings9.56 Ratings
    Task Insight for Project Managers00 Ratings8.66 Ratings
    Project Mobile Functionality00 Ratings6.35 Ratings
    Definable Resource Pools00 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.83 Ratings
    Contract Authoring00 Ratings7.52 Ratings
    Contract Repository00 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
    Supplier Management00 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository00 Ratings9.12 Ratings
    Control Management00 Ratings9.33 Ratings
    Control Efficiency Assessments00 Ratings8.13 Ratings
    Issue Detection00 Ratings9.62 Ratings
    Remediation and Certification00 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization00 Ratings9.01 Ratings
    Transportation Execution Management00 Ratings8.01 Ratings
    Trade and Customs Management00 Ratings8.01 Ratings
    Fulfillment Management00 Ratings8.72 Ratings
    Warehouse Workforce Management00 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design00 Ratings8.01 Ratings
    Production Management00 Ratings8.01 Ratings
    Configuration Management00 Ratings9.01 Ratings
    Work Execution00 Ratings8.01 Ratings
    Manufacturing Costs00 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting00 Ratings7.32 Ratings
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Google Workspace and Zoho One
    Feature
    Google Workspace
    -
    Ratings
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management00 Ratings9.01 Ratings
    Product Master Data Management00 Ratings8.01 Ratings
    Best Alternatives
    Google WorkspaceZoho One
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceZoho One
    Likelihood to Recommend
    8.3
    (121 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (12 ratings)
    8.9
    (10 ratings)
    Support Rating
    2.2
    (12 ratings)
    5.5
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google WorkspaceZoho One
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots