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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Swag Pro

    Score8.5 out of 10
    N/APrintfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
    Pricing
    GoTo MeetingSwag Pro
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo MeetingSwag Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.—
    More Pricing Information
    Community Pulse
    GoTo MeetingSwag Pro
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Printfection
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    95%
    Would buy again
    79 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    97%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    96%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    92%
    Implementation went as expected
    54 Answers
    Features
    GoTo MeetingSwag Pro
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and Swag Pro
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Swag Pro
    -
    Ratings
    High quality audio8.8406 Ratings00 Ratings
    High quality video8.7399 Ratings00 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and Swag Pro
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Swag Pro
    -
    Ratings
    Desktop sharing8.2397 Ratings00 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and Swag Pro
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Swag Pro
    -
    Ratings
    Calendar integration8.0354 Ratings00 Ratings
    Meeting initiation8.4385 Ratings00 Ratings
    Integrates with social media7.7197 Ratings00 Ratings
    Record meetings / events8.1361 Ratings00 Ratings
    Slideshows8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and Swag Pro
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Swag Pro
    -
    Ratings
    Live chat8.3357 Ratings00 Ratings
    Audience polling8.1260 Ratings00 Ratings
    Q&A8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and Swag Pro
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Swag Pro
    -
    Ratings
    User authentication8.0329 Ratings00 Ratings
    Participant roles & permissions8.2353 Ratings00 Ratings
    Confidential attendee list8.2289 Ratings00 Ratings
    Best Alternatives
    GoTo MeetingSwag Pro
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingSwag Pro
    Likelihood to Recommend
    8.3
    (441 ratings)
    8.5
    (83 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    7.0
    (4 ratings)
    Usability
    4.9
    (35 ratings)
    8.5
    (6 ratings)
    Availability
    9.1
    (2 ratings)
    10.0
    (3 ratings)
    Performance
    9.1
    (2 ratings)
    6.0
    (3 ratings)
    Support Rating
    7.6
    (52 ratings)
    4.0
    (82 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    7.3
    (3 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    8.2
    (3 ratings)
    Configurability
    4.5
    (2 ratings)
    5.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (2 ratings)
    Ease of integration
    3.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    5.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (2 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    8.3
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.3
    (2 ratings)
    User Testimonials
    GoTo MeetingSwag Pro
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Printfection
    B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Printfection
    • The swag catalogue has lots of items to choose from and they try to source anything else you need
    • Takes care of the logistical challenges of getting swag to offices, events and to customers
    • Their customer team are really hands on and helpful
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Printfection
    • Their Giveaway feature was made some improvements but I would like to see it be more flexible
    • Being able to get more samples of products and printing prior to ordering
    • Swag photography/ items in stock in our closet- we had to provide photos of these items
    • Better updates on swag items that are low in stock
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Printfection
    We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Printfection
    I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Printfection
    Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
    Incentivized
    Read full review
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Printfection
    Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Printfection
    They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
    Incentivized
    Read full review
    In-Person Training
    GoTo formerly LogMeIn
    No answers on this topic
    Printfection
    Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
    Incentivized
    Read full review
    Online Training
    GoTo formerly LogMeIn
    No answers on this topic
    Printfection
    We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Printfection
    Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
    **All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Printfection
    I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    GoTo formerly LogMeIn
    No answers on this topic
    Printfection
    Simple pricing and easy to pitch to stakeholders
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    No answers on this topic
    Printfection
    Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.
    Incentivized
    Read full review
    Professional Services
    GoTo formerly LogMeIn
    No answers on this topic
    Printfection
    There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    Printfection
    • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
    • Our employees are more engaged using Printfection than they were with our previous tool.
    • Printfection helps with product design and research which saves me a ton of time when selecting new items.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)