Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Growave
Score 9.7 out of 10
Small Businesses (1-50 employees)
Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.
$9
per month
Hootsuite
Score 8.2 out of 10
N/A
Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…
$149
per month Starts at 1 user, 5 social accounts
Pricing
GrowaveHootsuite
Editions & Modules
No answers on this topic
Standard
$99
per month (billed annually) Starts at 1 user, 10 social accounts
Advanced
$249
per month (billed annually) Starts at 1 user, unlimited social accounts
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
GrowaveHootsuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.
More Pricing Information
Community Pulse
GrowaveHootsuite
Features
GrowaveHootsuite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Growave
-
Ratings
Hootsuite
6.6
305 Ratings
14% below category average
Boolean keyword searches00 Ratings6.6202 Ratings
Filtering out noise/spam00 Ratings6.3212 Ratings
Sentiment analysis00 Ratings6.2209 Ratings
Broad channel coverage00 Ratings7.4280 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Growave
-
Ratings
Hootsuite
7.9
425 Ratings
2% below category average
Content planning and scheduling00 Ratings9.0424 Ratings
Audience targeting00 Ratings6.9288 Ratings
Content optimization00 Ratings7.5347 Ratings
Workflow management00 Ratings8.0359 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Growave
-
Ratings
Hootsuite
7.6
341 Ratings
6% below category average
Automated routing and prioritization00 Ratings7.3246 Ratings
Customer interaction histories00 Ratings7.5264 Ratings
Bulk actions00 Ratings7.9294 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Growave
-
Ratings
Hootsuite
6.9
320 Ratings
11% below category average
Lead generation00 Ratings6.6194 Ratings
Content marketing00 Ratings7.7287 Ratings
Paid media management00 Ratings6.6193 Ratings
Campaigns and promotions00 Ratings6.5242 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Growave
-
Ratings
Hootsuite
8.3
417 Ratings
1% below category average
Twitter00 Ratings7.7375 Ratings
Facebook00 Ratings8.8400 Ratings
LinkedIn00 Ratings8.5349 Ratings
Google+00 Ratings8.960 Ratings
Instagram00 Ratings8.4354 Ratings
Pinterest00 Ratings8.2173 Ratings
YouTube00 Ratings7.4162 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Growave
-
Ratings
Hootsuite
7.8
342 Ratings
1% above category average
Campaign success analytics00 Ratings8.1314 Ratings
Real-time tracking00 Ratings7.6316 Ratings
Competitor analysis00 Ratings7.8217 Ratings
Account management
Comparison of Account management features of Product A and Product B
Growave
-
Ratings
Hootsuite
7.7
349 Ratings
3% below category average
Role-based user permissions & privileges00 Ratings8.2296 Ratings
Mobile access00 Ratings7.2320 Ratings
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GrowaveHootsuite
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Clover
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Score 8.4 out of 10
CoSchedule Marketing Suite
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Score 10.0 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
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User Ratings
GrowaveHootsuite
Likelihood to Recommend
10.0
(12 ratings)
8.4
(486 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.7
(89 ratings)
Usability
10.0
(2 ratings)
8.2
(125 ratings)
Availability
-
(0 ratings)
9.8
(21 ratings)
Performance
-
(0 ratings)
9.8
(19 ratings)
Support Rating
10.0
(6 ratings)
7.0
(263 ratings)
In-Person Training
-
(0 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(17 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(39 ratings)
Configurability
-
(0 ratings)
7.2
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(18 ratings)
User Testimonials
GrowaveHootsuite
Likelihood to Recommend
Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
Read full review
Hootsuite
Hootsuite is a great starter tool for companies that want to use a scheduling service for their social media content. It allows access to nearly all of the commonly used social media platforms, so no matter where you share content, Hootsuite will allow you to do it with ease.
Read full review
Pros
Growave (formerly SocialShopWave)
  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
Read full review
Hootsuite
  • Scheduling of content. The ease of use for Hootsuite's planner abilities is top of the industry. It is simple and effective in posting content to different channels and accounts.
  • Analytics are superior on Hootsuite. Their custom reports allow you to view very specific KPI's that you can adjust for each channel or account. The reports are also exportable to be used for others in the company.
  • Inbox management. The inbox manager is superior to any in the industry. Hootsuite allows you to tag certain phrases or keywords to better filter messages based on importance or topic.
Read full review
Cons
Growave (formerly SocialShopWave)
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
Read full review
Hootsuite
  • Because of the way algorithms works, we would have loved to be able to automate making a post with no link and posting the first comment with a link (hello LinkedIn)
  • We would have loved an easy way to post from a main account and repost the post for other accounts we administrate, for instance a corporate post reposted by individuals for LinkedIn, or retweets from one main account by child accounts
Read full review
Likelihood to Renew
Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
Read full review
Hootsuite
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
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Usability
Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
Read full review
Hootsuite
The overall usability is awesome, the scheduling, reporting, etc. The spellcheck and feature that used to be a part of it was awesome and we are sad to see that it was taken away. However, we do like the AI feature and emoji customization. The new ad and paid media element is something we are starting to explore, especially for Facebook and Linkedin
Read full review
Reliability and Availability
Growave (formerly SocialShopWave)
No answers on this topic
Hootsuite
Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite. Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
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Performance
Growave (formerly SocialShopWave)
No answers on this topic
Hootsuite
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
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Support Rating
Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
Read full review
Hootsuite
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this
Read full review
In-Person Training
Growave (formerly SocialShopWave)
No answers on this topic
Hootsuite
Very easy to teach and learn
Read full review
Online Training
Growave (formerly SocialShopWave)
No answers on this topic
Hootsuite
The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
Read full review
Implementation Rating
Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
Read full review
Hootsuite
• Combination of vendor and internal. The vendor bumped up our account to the Enterprise version (quite simple and easy) and then set up our organization and team structure. We then had to log in and set up team members and assign members to social media accounts. This was pretty easy to do as they have a great user interface. We simply had to drag and drop people into the correct team giving them access to specific social media accounts.
Read full review
Alternatives Considered
Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
Read full review
Hootsuite
Hootsuite is definitely the most cost effective of the bunch for the goals that my clients have. The AI caption generation is also perfect for cutting down on time. Caption creation actually takes up a lot of time in the scheduling process for content and this feature made Hootsuite stand out to me!
Read full review
Scalability
Growave (formerly SocialShopWave)
No answers on this topic
Hootsuite
We are only using in marketing and have been able to scale.
Read full review
Return on Investment
Growave (formerly SocialShopWave)
  • Consumers truly enjoy the loyalty point program.
  • The App makes it very fluid for easy log in's by the consumer.
  • E-mail Notifications and retention programs are effective.
Read full review
Hootsuite
  • I have been able to evaluate which posts, in general, do well and figure out what types of posts to make (content)
  • It's been harder however to compare on social medial platform compared to another because it's hard to duplicate a post with a new owly (I think you used to be able to) but more so, you also can't assign it a custom owly link so I can see at a glance which owly link was associated with what platform.
Read full review
ScreenShots

Growave Screenshots

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Hootsuite Screenshots

Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.