Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Notes
Score 3.5 out of 10
N/A
Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Zoho Mail
Score 9.2 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
HCL NotesSlackZoho Mail
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
HCL NotesSlackZoho Mail
Free Trial
NoYesYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
HCL NotesSlackZoho Mail
Considered Multiple Products
HCL Notes
Chose HCL Notes
Our organization used IBM Notes before I started working there and is a legacy system that some teams still use. Many others in our company have switched to Slack and Google Hangouts as well as Google calendar. Slack and Google Hangouts offer a much better chat experience that …
Chose HCL Notes
As I stated previously, mail is mail. Notes is a fantastic option as a frontend for mail. On top of that, a business can be built from the custom applications that can be developed in it. We do have gmail as an option, but the vast majority of users are on Notes. We also choose …
Slack
Chose Slack
Slack has a much easier, simple interface and is easy to access, log into (using SSO) on multiple devices enabling work from anywhere. Simple and Secure!
Chose Slack
Slack is a far superior product. Skype did not have enough features and the mobile app was garbage comparatively. Sametime was one of the worst messaging services I have used. Notifications were incredibly inconsistent.
Zoho Mail
Chose Zoho Mail
Zoho Mail is more professional. Good control features. Works smoothly. Great value. Highly recommended.
Features
HCL NotesSlackZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
HCL Notes
6.9
10 Ratings
12% below category average
Slack
7.9
625 Ratings
1% above category average
Zoho Mail
-
Ratings
Task Management7.09 Ratings7.7428 Ratings00 Ratings
Gantt Charts6.03 Ratings6.961 Ratings00 Ratings
Scheduling8.09 Ratings7.8361 Ratings00 Ratings
Workflow Automation5.06 Ratings8.1394 Ratings00 Ratings
Mobile Access8.010 Ratings9.4598 Ratings00 Ratings
Search6.09 Ratings8.2605 Ratings00 Ratings
Visual planning tools8.03 Ratings7.4273 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HCL Notes
9.2
10 Ratings
14% above category average
Slack
8.8
633 Ratings
9% above category average
Zoho Mail
-
Ratings
Chat6.010 Ratings9.6632 Ratings00 Ratings
Notifications9.010 Ratings8.8629 Ratings00 Ratings
Discussions9.57 Ratings9.2617 Ratings00 Ratings
Surveys9.14 Ratings8.1410 Ratings00 Ratings
Internal knowledgebase10.06 Ratings7.8409 Ratings00 Ratings
Integrates with GoToMeeting10.03 Ratings8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts10.02 Ratings8.7182 Ratings00 Ratings
Integrates with Outlook10.05 Ratings8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HCL Notes
7.6
9 Ratings
6% below category average
Slack
8.4
600 Ratings
4% above category average
Zoho Mail
-
Ratings
Versioning9.04 Ratings8.2324 Ratings00 Ratings
Video files6.05 Ratings8.3538 Ratings00 Ratings
Audio files6.05 Ratings8.5525 Ratings00 Ratings
Document collaboration8.08 Ratings8.0426 Ratings00 Ratings
Access control6.08 Ratings8.3409 Ratings00 Ratings
Advanced security features8.08 Ratings8.3360 Ratings00 Ratings
Integrates with Google Drive10.02 Ratings9.0211 Ratings00 Ratings
Device sync8.05 Ratings9.0452 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
HCL Notes
-
Ratings
Slack
-
Ratings
Zoho Mail
8.1
6 Ratings
4% below category average
Anti-malware00 Ratings00 Ratings9.06 Ratings
Customizability00 Ratings00 Ratings8.06 Ratings
Data Loss Protection00 Ratings00 Ratings9.05 Ratings
Threat Detection00 Ratings00 Ratings7.05 Ratings
Sandboxing00 Ratings00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings00 Ratings8.35 Ratings
Management Tools00 Ratings00 Ratings9.06 Ratings
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HCL NotesSlackZoho Mail
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Score 9.8 out of 10
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Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Avanan
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Score 9.8 out of 10
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User Ratings
HCL NotesSlackZoho Mail
Likelihood to Recommend
7.0
(16 ratings)
9.1
(625 ratings)
9.0
(6 ratings)
Likelihood to Renew
1.7
(5 ratings)
10.0
(25 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
9.0
(248 ratings)
10.0
(1 ratings)
Availability
10.0
(1 ratings)
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
9.9
(68 ratings)
9.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
8.7
(5 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.3
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
HCL NotesSlackZoho Mail
Likelihood to Recommend
HCL Technologies
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
HCL Technologies
  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Zoho
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Read full review
Cons
HCL Technologies
  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Zoho
  • It does allow for notifications for various things, but I am not sure where to turn them all off
  • It only counts to 9 the unread email alert, then says 9+
  • Overall I don't think there is much they need to work on.
Read full review
Likelihood to Renew
HCL Technologies
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Zoho
No answers on this topic
Usability
HCL Technologies
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Zoho
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Read full review
Reliability and Availability
HCL Technologies
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Zoho
No answers on this topic
Performance
HCL Technologies
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Zoho
No answers on this topic
Support Rating
HCL Technologies
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Read full review
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
HCL Technologies
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Read full review
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Zoho
No answers on this topic
Alternatives Considered
HCL Technologies
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Read full review
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Zoho
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
HCL Technologies
  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
Zoho
  • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
  • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
  • Allows you to manage and store internal and external communications
Read full review
ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat