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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    lemlist

    Score8.3 out of 10
    N/Alemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

    $59

    per month per seat

    Pricing
    Heaplemlist
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Email outreach
    $59
    per month per seat
    Sales engagement
    $99
    per month per seat
    Outbound agency
    Custom Quote
    Offerings
    Pricing Offerings
    Heaplemlist
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.—
    More Pricing Information
    Community Pulse
    Heaplemlist
    Considered Both Products
    Contentsquare
    No answer on this topic
    lemlist
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    216 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    149 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    215 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    117 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    121 Answers
    No answers on this topic
    Features
    Heaplemlist
    Lead Management
    Comparison of Lead Management features of Heap and lemlist
    Feature
    Heap
    -
    Ratings
    lemlist
    9.5
    4 Ratings
    22% above category average
    Lead nurturing automation00 Ratings9.74 Ratings
    Lead scoring and grading00 Ratings9.23 Ratings
    Data quality management00 Ratings9.54 Ratings
    Automated sales alerts and tasks00 Ratings9.34 Ratings
    Automated follow-ups00 Ratings9.64 Ratings
    Lead segmentation and distribution00 Ratings9.43 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of Heap and lemlist
    Feature
    Heap
    -
    Ratings
    lemlist
    9.5
    4 Ratings
    23% above category average
    Integrations with advertising platforms00 Ratings10.02 Ratings
    Integrations with CRMs00 Ratings9.54 Ratings
    Integrations with data storage tools00 Ratings9.43 Ratings
    Integrations with lead automation tools00 Ratings9.24 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of Heap and lemlist
    Feature
    Heap
    -
    Ratings
    lemlist
    9.7
    3 Ratings
    16% above category average
    KPI analytics00 Ratings9.63 Ratings
    Drop-off analytics00 Ratings10.02 Ratings
    A/B tests00 Ratings9.63 Ratings
    Form Building
    Comparison of Form Building features of Heap and lemlist
    Feature
    Heap
    -
    Ratings
    lemlist
    9.6
    4 Ratings
    14% above category average
    Drag & Drop editing00 Ratings9.52 Ratings
    Branding customization00 Ratings9.42 Ratings
    Different question types00 Ratings10.02 Ratings
    Conditional logic paths00 Ratings9.63 Ratings
    Embedded calculations00 Ratings10.01 Ratings
    Form templates00 Ratings9.52 Ratings
    Custom code00 Ratings10.01 Ratings
    Web embedding00 Ratings10.01 Ratings
    Mobile responsiveness00 Ratings9.43 Ratings
    Date picker00 Ratings9.03 Ratings
    File upload00 Ratings9.52 Ratings
    Dynamic content00 Ratings9.02 Ratings
    Best Alternatives
    Heaplemlist
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heaplemlist
    Likelihood to Recommend
    8.4
    (233 ratings)
    9.4
    (4 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (65 ratings)
    9.4
    (4 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Heaplemlist
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    lemlist
    Well Suited Scenarios - 1. To generate a lead base or cliental. 2. To get the email addresses and the social media accounts of people who might be relevant for your business like Linkeln accounts of people. 3. You can directly send leads to lemlist via Linkedln Area's of improvement - 1. Having a detailed and more diverse filter to find leads. 2. I would like to use lemlist as a crm tool.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    lemlist
    • Elite Inbox Deliverability
    • Simple Cold Email Campaign Setup
    • Rapid Customer Support
    Incentivized
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    lemlist
    • Cost is higher than other tools.
    • Platform hangs sometimes.
    • Innovation in features as competition grows.
    • Increase personalization options
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    lemlist
    There are a lot of cold email solutions on the market, and Lemlist is one of the more expensive solutions. However, Lemlist is a strong contender due to the fact you can do mulri-channel and gather prospect data so easily and effectively
    Incentivized
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    lemlist
    I give these rating because i am a witness itself. So 10 as always this tool is perfect and i would love to use it more over the coming years and to see this upgrade more and add more features, So far now it really helps my business generating ROI and our investment, So far its our own backbone for our Email Marketing and Everything about GTM's.
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    lemlist
    No answers on this topic
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    lemlist
    No answers on this topic
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    lemlist
    No answers on this topic
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    lemlist
    No answers on this topic
    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    lemlist
    We switched because lemlist was something that our manager had used in the past in his last org. and he recommended us to go for a trial version to make the final decision of which services we want to use. Lemlist was equally good and was a cheaper alternative, as we are a startup the overall cost of using a service is also something we need to keep in mind.
    Incentivized
    Read full review
    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    lemlist
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    lemlist
    • Higher Inbox Deliverability
    • Better Speed to Lead
    • Overall User Satisfaction
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.