Dropbox Sign vs. HoneyBook

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Sign
Score 8.8 out of 10
N/A
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
$0
per month
HoneyBook
Score 6.7 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$36
per month
Pricing
Dropbox SignHoneyBook
Editions & Modules
Free
$0
Essentials
$15
per month
Standard
$17.5
per month starting at two users, per user
Essentials API
$75
per month Starting at 50 signature requests / mo.
Standard API
$250
per month Starting at 100 signature requests / mo.
Premium
Custom
Custom
Starter
$36
per month
Unlimited Plan - Monthly
$39
Month
Essentials
$59
per month
Premium
$129
per month
Offerings
Pricing Offerings
Dropbox SignHoneyBook
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAdditional pricing available for HelloWorks and HelloFax2 months free with annual billing.
More Pricing Information
Community Pulse
Dropbox SignHoneyBook
Considered Both Products
Dropbox Sign
Chose Dropbox Sign
It’s more clear and easier to use.
HoneyBook

No answer on this topic

Features
Dropbox SignHoneyBook
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
6.3
12 Ratings
21% below category average
Customer data management / contact management00 Ratings6.312 Ratings
Workflow management00 Ratings5.510 Ratings
Opportunity management00 Ratings5.011 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.711 Ratings
Contract management00 Ratings7.012 Ratings
Quote & order management00 Ratings5.310 Ratings
Interaction tracking00 Ratings6.59 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
7.7
10 Ratings
1% above category average
Case management00 Ratings8.78 Ratings
Help desk management00 Ratings6.79 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
4.7
10 Ratings
49% below category average
Lead management00 Ratings4.710 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
7.0
12 Ratings
9% below category average
Task management00 Ratings5.712 Ratings
Billing and invoicing management00 Ratings7.011 Ratings
Reporting00 Ratings8.311 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
5.5
8 Ratings
32% below category average
Customizable reports00 Ratings5.58 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
9.0
10 Ratings
16% above category average
Custom fields00 Ratings9.010 Ratings
Custom objects00 Ratings9.010 Ratings
Security
Comparison of Security features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
6.5
11 Ratings
25% below category average
Single sign-on capability00 Ratings6.39 Ratings
Role-based user permissions00 Ratings6.710 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dropbox Sign
-
Ratings
HoneyBook
6.5
10 Ratings
15% below category average
Mobile access00 Ratings6.510 Ratings
Best Alternatives
Dropbox SignHoneyBook
Small Businesses
Foxit eSign
Foxit eSign
Score 9.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox SignHoneyBook
Likelihood to Recommend
8.8
(178 ratings)
6.3
(12 ratings)
Likelihood to Renew
9.1
(12 ratings)
9.0
(1 ratings)
Usability
9.8
(124 ratings)
5.7
(10 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
1.7
(18 ratings)
2.6
(7 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Configurability
8.3
(120 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox SignHoneyBook
Likelihood to Recommend
Dropbox
Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
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HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
Pros
Dropbox
  • Allows customization for each client.
  • Gives us all the room we need to create a thorough contract.
  • Allows us to save each executed contract as a PDF.
  • Looks like a pricey, professionally drawn-up contract.
  • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
Read full review
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
Cons
Dropbox
  • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
Read full review
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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Likelihood to Renew
Dropbox
Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
Read full review
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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Usability
Dropbox
I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
Read full review
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Reliability and Availability
Dropbox
I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
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HoneyBook
No answers on this topic
Performance
Dropbox
Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
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HoneyBook
No answers on this topic
Support Rating
Dropbox
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
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HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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Implementation Rating
Dropbox
I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
Read full review
HoneyBook
No answers on this topic
Alternatives Considered
Dropbox
Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
Read full review
HoneyBook
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
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Contract Terms and Pricing Model
Dropbox
The appropriate price for the system.
Read full review
HoneyBook
No answers on this topic
Scalability
Dropbox
Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
Read full review
HoneyBook
No answers on this topic
Return on Investment
Dropbox
  • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
  • Reduction of paper waste and organization.
  • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
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HoneyBook
  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
Read full review
ScreenShots

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows