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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    MediaValet

    Score8.8 out of 10
    N/AMediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.N/A
    Pricing
    Dropbox SignMediaValet
    Editions & Modules
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    Dropbox SignMediaValet
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdditional pricing available for HelloWorks and HelloFax—
    More Pricing Information
    Community Pulse
    Dropbox SignMediaValet
    Considered Both Products
    Dropbox
    No answer on this topic
    MediaValet
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    140 Answers
    97%
    Would buy again
    36 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    133 Answers
    100%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    141 Answers
    97%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    96%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    127 Answers
    100%
    Implementation went as expected
    25 Answers
    Features
    Dropbox SignMediaValet
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Dropbox Sign and MediaValet
    Feature
    Dropbox Sign
    -
    Ratings
    MediaValet
    7.2
    12 Ratings
    1% above category average
    Dashboards00 Ratings7.211 Ratings
    Standard reports00 Ratings7.79 Ratings
    Custom reports00 Ratings6.88 Ratings
    Data exportability00 Ratings7.710 Ratings
    Content analytics00 Ratings6.710 Ratings
    DAM Features
    Comparison of DAM Features features of Dropbox Sign and MediaValet
    Feature
    Dropbox Sign
    -
    Ratings
    MediaValet
    7.7
    22 Ratings
    6% below category average
    Uploading assets00 Ratings8.321 Ratings
    Downloading assets00 Ratings8.322 Ratings
    Categories00 Ratings8.721 Ratings
    Asset storage00 Ratings9.120 Ratings
    Asset sharing00 Ratings8.121 Ratings
    Asset search00 Ratings8.321 Ratings
    Tagging system00 Ratings8.520 Ratings
    Content editing00 Ratings6.615 Ratings
    Metadata00 Ratings7.012 Ratings
    Collections00 Ratings8.315 Ratings
    User access00 Ratings8.519 Ratings
    DAM Integrations00 Ratings7.910 Ratings
    DAM API00 Ratings6.48 Ratings
    Workflow automations00 Ratings5.610 Ratings
    Related asset discovery00 Ratings6.713 Ratings
    Best Alternatives
    Dropbox SignMediaValet
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Adobe Bridge
    Score8.5 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Cloudinary
    Score9 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Acquia DAM (Widen)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox SignMediaValet
    Likelihood to Recommend
    9.8
    (178 ratings)
    9.9
    (37 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    8.8
    (4 ratings)
    Usability
    10.0
    (124 ratings)
    8.1
    (5 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.7
    (18 ratings)
    8.5
    (5 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    8.6
    (2 ratings)
    Configurability
    8.3
    (120 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox SignMediaValet
    Likelihood to Recommend
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    MediaValet
    MediaValet is well suited for DAM specific use cases, it provides robust features and functionality for sorting, segmenting and searching data so team members can easily access what they are looking for without knowing the platform. We find our Sales and Marketing teams both love this software for keeping marketing assets properly organized and available on demand whenever it's needed. This DAM solution is one of the most advanced out there and well suited for large teams looking to break silos.
    Incentivized
    Read full review
    Pros
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    MediaValet
    • We love Portals, as a means of creating, editing and sending collections of pictures
    • The tagging system allows for end users to find our photos, without knowing where we put them
    • The system is quick
    • Apart from our initial edit for size, customers gets full sized uncompressed files
    Incentivized
    Read full review
    Cons
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    MediaValet
    • I would love to have an improved MediaValet app. People send me pictures to my phone that need to go into the DAM, and it would be easier for me to upload from my phone rather than email to myself and then upload on the computer.
    • I would love to see upload dates displayed when searching for photos to add to the Portals I create.
    • I wish the delete feature didn't delete ALL of the pictures, even when they're in different categories.
    • It would be cool to somehow integrate MediaValet as a folder on the computer like dropbox.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    MediaValet
    It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
    Incentivized
    Read full review
    Usability
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    MediaValet
    I gave MediaValet a 7 for overall usability because it is reliable and effective once you’re familiar with it, but it has a learning curve. The platform is powerful and well suited for managing large volumes of assets, but the interface can feel complex at times and some common actions take more steps than expected. With simpler navigation and a smoother onboarding experience for new users, usability could be even stronger.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    MediaValet
    No answers on this topic
    Performance
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    MediaValet
    No answers on this topic
    Support Rating
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    MediaValet
    The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    MediaValet
    I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    MediaValet
    MediaValet is much better and easier to use than File Explorer. MediaValet lets us search for photos, control who can access them, and not worry about our assets being deleted at random. This is critical for a government organization that oftentimes needs to search for assets from the distant past. MediaValet makes it much easier to tag our photos, add post dates, and set usage rights for each photo.
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    MediaValet
    No answers on this topic
    Scalability
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    MediaValet
    No answers on this topic
    Return on Investment
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    MediaValet
    • While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
    • I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
    • As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

    MediaValet Screenshots

    Screenshot of MediaValet HomepageScreenshot of Face RecognitionScreenshot of MediaValet IntegrationsScreenshot of Category Level PermissionsScreenshot of Advanced Search