Help Lightning vs. Splashtop
Help Lightning vs. Splashtop
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Mid-Size Companies (51-1,000 employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $580 per user, per year | |
Splashtop | N/A | Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using… | $5 per month per user, billed annually |
Help Lightning | Splashtop | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
More Pricing Information |
Help Lightning | Splashtop | |
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Top Pros |
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Top Cons |
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Remote Administration |
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Help Lightning | Splashtop | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.5 out of 10 | Remote Desktop Services Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Lightning | Splashtop | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.9 (473 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (34 ratings) |
Usability | - (0 ratings) | 9.6 (24 ratings) |
Availability | - (0 ratings) | 9.4 (5 ratings) |
Performance | - (0 ratings) | 9.6 (5 ratings) |
Support Rating | - (0 ratings) | 8.8 (432 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (15 ratings) |
Configurability | - (0 ratings) | 5.0 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.6 (5 ratings) |
Professional Services | - (0 ratings) | 10.0 (2 ratings) |
Vendor post-sale | - (0 ratings) | 9.8 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 5.7 (3 ratings) |
Help Lightning | Splashtop | |
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Likelihood to Recommend | Help Lightning | Splashtop |
Pros | Help Lightning | Splashtop |
Cons | Help Lightning | Splashtop |
Likelihood to Renew | Help Lightning No answers on this topic | Splashtop |
Usability | Help Lightning No answers on this topic | Splashtop |
Reliability and Availability | Help Lightning No answers on this topic | Splashtop |
Performance | Help Lightning No answers on this topic | Splashtop |
Support Rating | Help Lightning No answers on this topic | Splashtop |
Implementation Rating | Help Lightning No answers on this topic | Splashtop |
Alternatives Considered | Help Lightning | Splashtop |
Contract Terms and Pricing Model | Help Lightning No answers on this topic | Splashtop |
Scalability | Help Lightning No answers on this topic | Splashtop |
Professional Services | Help Lightning No answers on this topic | Splashtop |
Return on Investment | Help Lightning | Splashtop |
ScreenShots | Help Lightning Screenshots | Splashtop Screenshots |