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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highspot

    Score8.4 out of 10
    N/AHighspot is a sales content management software solution offered by Highspot.N/A

    Alfresco

    Score9 out of 10
    N/AThe Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
    Pricing
    HighspotAlfresco
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HighspotAlfresco
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HighspotAlfresco
    Considered Both Products
    Highspot
    No answer on this topic
    Hyland
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    HighspotAlfresco
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Highspot and Alfresco
    Feature
    Highspot
    -
    Ratings
    Alfresco
    8.2
    7 Ratings
    1% above category average
    Content capture & imaging00 Ratings9.05 Ratings
    File sync, storage & archiving00 Ratings9.06 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings8.06 Ratings
    Content search & retrieval00 Ratings10.07 Ratings
    Enterprise content collaboration00 Ratings7.07 Ratings
    Content publishing & creation00 Ratings7.05 Ratings
    Security, risk management & information governance00 Ratings9.06 Ratings
    Contract lifecycle management00 Ratings8.95 Ratings
    Automated workflows00 Ratings8.04 Ratings
    Artificial intelligence00 Ratings6.03 Ratings
    Mobile support00 Ratings7.04 Ratings
    Integration00 Ratings8.04 Ratings
    Best Alternatives
    HighspotAlfresco
    Small Businesses
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HighspotAlfresco
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.0
    (9 ratings)
    Usability
    7.2
    (11 ratings)
    9.0
    (3 ratings)
    Support Rating
    10.0
    (13 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HighspotAlfresco
    Likelihood to Recommend
    Highspot
    Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
    Read full review
    Hyland
    Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
    Incentivized
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    Pros
    Highspot
    • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
    • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
    • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
    Incentivized
    Read full review
    Hyland
    • Basic workflows are easy enough for casual users to set up and utilize.
    • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
    • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
    • Folder rules are easy to set up and make assignment of metadata easier to automate.
    Incentivized
    Read full review
    Cons
    Highspot
    • The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
    • The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
    • Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.
    Incentivized
    Read full review
    Hyland
    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Incentivized
    Read full review
    Likelihood to Renew
    Highspot
    I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
    Incentivized
    Read full review
    Hyland
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Incentivized
    Read full review
    Usability
    Highspot
    It is a very intuitive website with easy navigation. I am also able to search by market name alone to get all the information that I need within that market. It is only as good as the information you place into it, but the naming conventions should be standard across the board.
    Incentivized
    Read full review
    Hyland
    The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
    You can upload files by using the web drag and drop, WebDAV, FTP, and more.
    Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
    Incentivized
    Read full review
    Support Rating
    Highspot
    I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
    Incentivized
    Read full review
    Hyland
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Incentivized
    Read full review
    Implementation Rating
    Highspot
    No answers on this topic
    Hyland
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Incentivized
    Read full review
    Alternatives Considered
    Highspot
    Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

    Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
    Incentivized
    Read full review
    Hyland
    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Incentivized
    Read full review
    Return on Investment
    Highspot
    • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
    • Highspot helps us understand what collateral gets deals in pipeline
    • Highspot aids in new employees getting ramped easier and faster with one location to review training content
    Incentivized
    Read full review
    Hyland
    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Incentivized
    Read full review
    ScreenShots

    Highspot Screenshots

    Screenshot of Content usage analytics

    Alfresco Screenshots

    Screenshot of Alfresco Control CenterScreenshot of Alfresco