HipChat (discontinued) vs. Liferay Digital Experience Platform (DXP)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.1 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Liferay Digital Experience Platform (DXP)
Score 8.8 out of 10
N/A
Liferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity) for a digital business to orchestrate unique customer experiences, as well as business value features to support a deeper understanding of their customers.N/A
Pricing
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
No answers on this topic
Offerings
Pricing Offerings
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)Email sales@liferay.com for pricing information.
More Pricing Information
Community Pulse
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Top Pros
Top Cons
Features
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Liferay Digital Experience Platform (DXP)
-
Ratings
Mobile Access7.397 Ratings00 Ratings
Search7.2103 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Liferay Digital Experience Platform (DXP)
-
Ratings
Chat7.7132 Ratings00 Ratings
Notifications7.7130 Ratings00 Ratings
Discussions6.5110 Ratings00 Ratings
Surveys7.834 Ratings00 Ratings
Internal knowledgebase7.043 Ratings00 Ratings
Integrates with GoToMeeting7.023 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Liferay Digital Experience Platform (DXP)
-
Ratings
Video files6.585 Ratings00 Ratings
Audio files6.873 Ratings00 Ratings
Access control6.660 Ratings00 Ratings
Advanced security features5.949 Ratings00 Ratings
Integrates with Google Drive6.027 Ratings00 Ratings
Device sync6.055 Ratings00 Ratings
Best Alternatives
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Small Businesses
Stackby
Stackby
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.6 out of 10
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Likelihood to Recommend
6.8
(133 ratings)
7.1
(4 ratings)
Likelihood to Renew
9.8
(2 ratings)
10.0
(1 ratings)
Usability
7.2
(8 ratings)
-
(0 ratings)
Support Rating
7.1
(7 ratings)
-
(0 ratings)
Implementation Rating
8.4
(3 ratings)
-
(0 ratings)
Ease of integration
7.6
(8 ratings)
-
(0 ratings)
Product Scalability
7.2
(10 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Liferay Digital Experience Platform (DXP)
Likelihood to Recommend
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Liferay, Inc.
Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
  • Application is big but not content or user driven.
  • Application with few static contents.
  • Application with batch transactions(DB) i.e. insert , update db records in batch.
  • Application with ERP capabilities.
  • Application with Big Data support.
Read full review
Pros
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Liferay, Inc.
  • Personalization
  • Business to client relationship
  • Customer management is better.
Read full review
Cons
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Liferay, Inc.
  • Harder to get started
  • Enterprise level of options can cause confusion
  • Development documentation could be better
Read full review
Likelihood to Renew
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Liferay, Inc.
We are currently using Liferay Portal and plan to keep using it.
Read full review
Usability
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review
Liferay, Inc.
No answers on this topic
Support Rating
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review
Liferay, Inc.
No answers on this topic
Implementation Rating
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Liferay, Inc.
No answers on this topic
Alternatives Considered
Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review
Liferay, Inc.
Read full review
Scalability
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review
Liferay, Inc.
No answers on this topic
Return on Investment
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
Liferay, Inc.
  • Create a good environment
  • Resolution is not so much better.
  • Have a long things to do.
  • Content management is better off.
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

Liferay Digital Experience Platform (DXP) Screenshots

Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.Screenshot of Liferay Digital Experience Platform (DXP) features a unified look and feel that makes site administration a breeze.Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) comes with blogs out-of-the-box, designed to give enterprises a slick blogging experience similar to what they're used to with consumer platforms.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.