574 Reviews and Ratings
6 Reviews and Ratings
Well suited for Cross-teams communication.Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls. Not suited for: Lacks apps integration like Slack.Lacks quality with video calls.Slow file transfer for large files.Frequent downtime due to app instability. Incentivized
I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.Incentivized
HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.Incentivized
I think it helps people crowd source an organization for information and resources that may not be easily found.The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.Incentivized
Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.Video and audio calls are pretty useless, they're slow and not always work.The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.Incentivized
The profile finder is glitchy and rarely comes up with solid results.The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.Incentivized
If they fix the bugs the last update gave that are causing hipchat to crash more often.Incentivized
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.Incentivized
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .Incentivized
I don't have insights as I was not a part of the implementation. However, I love the end product Incentivized
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.Incentivized
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.Incentivized
HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.Incentivized
I feel that it has connected colleagues who would have never met in our global organization.I has created a division in the organization between the users and those who oppose its existence.It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.Incentivized