HipChat (discontinued) vs. Yamdu

Well suited for

Cross-teams communication.

Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.

Not suited for:

Lacks apps integration like Slack.

Lacks quality with video calls.

Slow file transfer for large files.

Frequent downtime due to app instability.

Incentivized

Even for a small business like mine, Yamdu really felt like a one-stop shop for everything. It's hard to find a comprehensive software for film/video productions, but Yamdu has everything we need. The only thing that really held us back was the cost, ultimately. If anything, I would love a storyboarding feature that let you set the time per shot and build out a sequence in pre-production. I used Storyboarder for this currently and it's very helpful, especially for music videos, to be able to build out a storyboard, set a music/audio track to it, then play it back in real time and see the pacing of the shoot.

• HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
• HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
• HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
• I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.

Incentivized

• Crewlists
• Callsheets
• Breakdowns

• Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
• Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
• Video and audio calls are pretty useless, they're slow and not always work.
• The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.

Incentivized

• More specific financial management reports.
• Creation of some instant messaging software for the team.

If they fix the bugs the last update gave that are causing hipchat to crash more often.

Incentivized

The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.

Incentivized

What you see is what you get. It's easy to start working when you setup your first project. Also team members do not need many new to learn skills to work with the basic functions. Really incredible is Yamdu's help center. It is always available in the right corner. A lot of topics are covered with video links. If you need personal assistance, you can write a message within the help-box and Yamdu's crew is really fast in responding!

HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .

Incentivized

This is one of Yamdu's strongest points.

I don't have insights as I was not a part of the implementation. However, I love the end product

Incentivized

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.

Incentivized

At the time, there really wasn't anything else like Yamdu. Especially as, in Celtx's case, at that time they weren't doing Excel/CSV exports of shot lists in the A/V format, something we required for what we were shooting. I understand that StudioBinder has increased its featureset the past few years, but Yamdu always felt like the most robust option and more familiar with the film/tv world.

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.

Incentivized

• HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.

Incentivized

• Positive impact, centralized place with some good tools for film productions
• Negative impact, not that flexible and as expected and strict pricing policy with little flexibility