What users are saying about
27 Ratings
27 Ratings
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Score 8.8 out of 100
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Less Annoying CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

7.0

HoneyBook

70%
8.9

Less Annoying CRM

89%
Less Annoying CRM ranks higher in 9/9 features

Customer data management / contact management

6.6
66%
9 Ratings
9.4
94%
12 Ratings

Workflow management

6.4
64%
8 Ratings
8.5
85%
10 Ratings

Opportunity management

7.2
72%
8 Ratings
8.2
82%
9 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.8
68%
8 Ratings
8.6
86%
8 Ratings

Contract management

8.3
83%
9 Ratings
9.6
96%
7 Ratings

Quote & order management

7.4
74%
7 Ratings
9.1
91%
5 Ratings

Interaction tracking

5.9
59%
7 Ratings
9.6
96%
8 Ratings

Territory management

N/A
0 Ratings
8.2
82%
4 Ratings

Channel / partner relationship management

N/A
0 Ratings
9.1
91%
6 Ratings

Customer Service & Support

6.1

HoneyBook

61%
9.4

Less Annoying CRM

94%
Less Annoying CRM ranks higher in 2/2 features

Case management

5.9
59%
5 Ratings
9.4
94%
9 Ratings

Help desk management

6.3
63%
6 Ratings
9.4
94%
10 Ratings

Marketing Automation

5.2

HoneyBook

52%
9.1

Less Annoying CRM

91%
Less Annoying CRM ranks higher in 2/2 features

Lead management

5.2
52%
7 Ratings
9.1
91%
9 Ratings

Email marketing

N/A
0 Ratings
9.1
91%
7 Ratings

CRM Project Management

6.4

HoneyBook

64%
9.4

Less Annoying CRM

94%
Less Annoying CRM ranks higher in 2/3 features

Task management

5.5
55%
9 Ratings
9.4
94%
11 Ratings

Billing and invoicing management

7.6
76%
8 Ratings
N/A
0 Ratings

Reporting

6.0
60%
8 Ratings
9.4
94%
8 Ratings

CRM Reporting & Analytics

5.0

HoneyBook

50%
7.7

Less Annoying CRM

77%
Less Annoying CRM ranks higher in 3/3 features

Customizable reports

5.0
50%
6 Ratings
7.7
77%
6 Ratings

Forecasting

N/A
0 Ratings
7.3
73%
5 Ratings

Pipeline visualization

N/A
0 Ratings
8.2
82%
7 Ratings

Customization

6.5

HoneyBook

65%
8.9

Less Annoying CRM

89%
Less Annoying CRM ranks higher in 3/4 features

Custom fields

7.2
72%
8 Ratings
9.4
94%
11 Ratings

Custom objects

5.8
58%
8 Ratings
N/A
0 Ratings

Scripting environment

N/A
0 Ratings
8.2
82%
3 Ratings

API for custom integration

N/A
0 Ratings
9.1
91%
1 Rating

Security

5.8

HoneyBook

58%
9.4

Less Annoying CRM

94%
HoneyBook ranks higher in 1/2 features

Single sign-on capability

6.2
62%
6 Ratings
N/A
0 Ratings

Role-based user permissions

5.3
53%
7 Ratings
9.4
94%
8 Ratings

Platform

6.8

HoneyBook

68%
10.0

Less Annoying CRM

100%
Less Annoying CRM ranks higher in 1/1 features

Mobile access

6.8
68%
8 Ratings
10.0
100%
7 Ratings

Integrations with 3rd-party Software

HoneyBook

Feature Set Not Supported
N/A
9.1

Less Annoying CRM

91%
Less Annoying CRM ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
9.1
91%
1 Rating

Attribute Ratings

  • Less Annoying CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.9

HoneyBook

79%
9 Ratings
9.4

Less Annoying CRM

94%
12 Ratings

Likelihood to Renew

9.0

HoneyBook

90%
1 Rating

Less Annoying CRM

N/A
0 Ratings

Usability

7.4

HoneyBook

74%
7 Ratings
9.4

Less Annoying CRM

94%
3 Ratings

Support Rating

7.5

HoneyBook

75%
7 Ratings
9.4

Less Annoying CRM

94%
5 Ratings

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
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Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system. I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
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Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
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Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
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Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
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Pricing Details

HoneyBook

Starting Price

$390 Year

Editions & Modules

HoneyBook editions and modules pricing
EditionModules
Unlimited Plan - Annual$3901
$1 Promo$1 Per Month2
Unlimited Plan - Monthly$393

Footnotes

  1. Year
  2. 6 Months Promo Code = ONLY1
  3. Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

Less Annoying CRM

Starting Price

$15 per month per user

Editions & Modules

Less Annoying CRM editions and modules pricing
EditionModules
Always151

Footnotes

  1. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Likelihood to Renew

HoneyBook

Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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Less Annoying CRM

No answers on this topic

Usability

HoneyBook

This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Less Annoying CRM

Interface is simple and easy to navigate.
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Support Rating

HoneyBook

They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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Less Annoying CRM

Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
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Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
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Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
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Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
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Less Annoying CRM

  • Less Annoying CRM is well-priced. If you are looking for simple, ease-of-use, at a great price point this is the CRM for you.
  • The monthly cost of Less Annoying CRM is small - the peace-of-mind I get from being able to track my communications in one place is great.
  • One of my business objectives is to communicate effectively with my customers and prospects. Less Annoying CRM helps me meet that objective.
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