What users are saying about
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Top Rated
857 Ratings
This review does not include a rating.

Hootsuite

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Top Rated
857 Ratings
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Score 8 out of 100
This review does not include a rating.

Feature Set Ratings

    Listening/monitoring

    7.7

    Hootsuite

    77%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Boolean keyword searches

    7.7
    77%
    122 Ratings
    N/A
    0 Ratings

    Filtering out noise/spam

    7.4
    74%
    133 Ratings
    N/A
    0 Ratings

    Sentiment analysis

    7.6
    76%
    127 Ratings
    N/A
    0 Ratings

    Broad channel coverage

    8.2
    82%
    175 Ratings
    N/A
    0 Ratings

    Publishing

    8.3

    Hootsuite

    83%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Content planning and scheduling

    9.1
    91%
    235 Ratings
    N/A
    0 Ratings

    Audience targeting

    7.8
    78%
    161 Ratings
    N/A
    0 Ratings

    Content optimization

    7.9
    79%
    192 Ratings
    N/A
    0 Ratings

    Workflow management

    8.3
    83%
    199 Ratings
    N/A
    0 Ratings

    Engagement

    8.0

    Hootsuite

    80%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Automated routing and prioritization

    7.8
    78%
    145 Ratings
    N/A
    0 Ratings

    Customer interaction histories

    7.9
    79%
    151 Ratings
    N/A
    0 Ratings

    Bulk actions

    8.2
    82%
    173 Ratings
    N/A
    0 Ratings

    Marketing

    7.7

    Hootsuite

    77%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Lead generation

    7.1
    71%
    113 Ratings
    N/A
    0 Ratings

    Content marketing

    8.3
    83%
    170 Ratings
    N/A
    0 Ratings

    Paid media management

    7.5
    75%
    108 Ratings
    N/A
    0 Ratings

    Campaigns and promotions

    7.7
    77%
    148 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    8.6

    Hootsuite

    86%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 7/7 features

    Twitter

    9.2
    92%
    216 Ratings
    N/A
    0 Ratings

    Facebook

    9.0
    90%
    223 Ratings
    N/A
    0 Ratings

    LinkedIn

    8.8
    88%
    198 Ratings
    N/A
    0 Ratings

    Google+

    8.9
    89%
    60 Ratings
    N/A
    0 Ratings

    Instagram

    8.3
    83%
    196 Ratings
    N/A
    0 Ratings

    Pinterest

    7.9
    79%
    105 Ratings
    N/A
    0 Ratings

    YouTube

    8.2
    82%
    100 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    8.0

    Hootsuite

    80%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Campaign success analytics

    8.0
    80%
    174 Ratings
    N/A
    0 Ratings

    Real-time tracking

    8.0
    80%
    184 Ratings
    N/A
    0 Ratings

    Competitor analysis

    7.9
    79%
    120 Ratings
    N/A
    0 Ratings

    Account management

    8.4

    Hootsuite

    84%

    ZoomSphere

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 2/2 features

    Role-based user permissions & privileges

    8.6
    86%
    173 Ratings
    N/A
    0 Ratings

    Mobile access

    8.1
    81%
    192 Ratings
    N/A
    0 Ratings

    Attribute Ratings

      Likelihood to Recommend

      8.4

      Hootsuite

      84%
      292 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Likelihood to Renew

      8.8

      Hootsuite

      88%
      80 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Usability

      9.0

      Hootsuite

      90%
      27 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Availability

      10.0

      Hootsuite

      100%
      36 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Performance

      10.0

      Hootsuite

      100%
      32 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Support Rating

      8.2

      Hootsuite

      82%
      179 Ratings

      ZoomSphere

      N/A
      0 Ratings

      In-Person Training

      6.0

      Hootsuite

      60%
      1 Rating

      ZoomSphere

      N/A
      0 Ratings

      Online Training

      10.0

      Hootsuite

      100%
      8 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Implementation Rating

      10.0

      Hootsuite

      100%
      65 Ratings

      ZoomSphere

      N/A
      0 Ratings

      Likelihood to Recommend

      Hootsuite

      I think Hootsuite is a great starting platform for anyone who is looking for a tool to help schedule content on multiple social channels. I think it's a great tool to help with distribution and keeping on top of comments on those social channels. It's also a really great platform for anyone on a budget because their free version is really robust for what it provides. However, Hootsuite does not have the best reporting platform (when I used it anyway), and if you're managing multiple brands, it's tricky to add several accounts that you manage in one account.
      Corinne Malo | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Pros

      Hootsuite

      • The product has a really interactive media library which is very helpful even when we are out of images.
      • Customer support of this tool is also very understandable and interactive due to which the experience goes very smoothly.
      • It would not be wrong to say that the usability of this product is one of the greatest strengths of Hootsuite.
      • With this tool modification of scheduled posts is just so simple and easy to do which yields great results as well.
      Jake Widner | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Cons

      Hootsuite

      • Influencer recruitment - we would like to be able to research potential influencers to join our program.
      • Poor reporting and analytics within each platform within the Pro version.
      • Somewhat expensive for the functionality provided.
      • Only 1 user account provided in the Pro version.
      Jeff Thomas | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Pricing Details

      Hootsuite

      General

      Free Trial
      Yes
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Yes
      Entry-level set up fee?
      No

      Starting Price

      $0

      Hootsuite Editions & Modules

      Edition
      Professional$49.001
      Team$129.002
      Business$599.003
      EnterpriseContact for Pricing
      1. per month (1 user / 10 social profiles)
      2. per month (3 users / 20 social profiles)
      3. per month (5, up to 10 users / 35 social profiles)
      4. none
      Additional Pricing Details
      For feature comparison across our different plans, please visit: https://www.hootsuite.com/plans

      ZoomSphere

      General

      Free Trial
      Yes
      Free/Freemium Version
      Premium Consulting/Integration Services
      Entry-level set up fee?
      No

      Starting Price

      ZoomSphere Editions & Modules

      Additional Pricing Details

      Likelihood to Renew

      Hootsuite

      Hootsuite 8.8
      Based on 80 answers
      At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
      Laura Pence | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Usability

      Hootsuite

      Hootsuite 9.0
      Based on 27 answers
      The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
      Matthew Hardesty | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Reliability and Availability

      Hootsuite

      Hootsuite 10.0
      Based on 36 answers
      Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite.Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
      Anonymous | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Performance

      Hootsuite

      Hootsuite 10.0
      Based on 32 answers
      Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
      Michael Royal | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Support Rating

      Hootsuite

      Hootsuite 8.2
      Based on 179 answers
      Overall support is very good. Whether it is about giving demonstration, giving a hands on for features, & functionality, Hootsuite customer care team is always up for it. I remember an instance where I was pretty new to use the hootsuite and so asked the hootsuite team for help. With in 1 hour, they assigned a person who gave me complete demonstration of application and helped me in overall functionality and usage of it
      Anonymous | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      In-Person Training

      Hootsuite

      Hootsuite 6.0
      Based on 1 answer
      Very easy to teach and learn
      Jessica Rudolph | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Online Training

      Hootsuite

      Hootsuite 10.0
      Based on 8 answers
      Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
      Anonymous | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Implementation Rating

      Hootsuite

      Hootsuite 10.0
      Based on 65 answers
      One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
      Edgar Carpenter IV | TrustRadius Reviewer

      ZoomSphere

      No score
      No answers yet
      No answers on this topic

      Alternatives Considered

      Hootsuite

      Hootsuite is a budget-friendly option for us because it has a free version. I know that the other social media management software is more powerful, but they are also a lot more expensive. We've used the free version and been happy with the benefits it can provide. It's also pretty intuitive and user-friendly, so not a steep learning curve, just jump in and start working.
      Anonymous | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Scalability

      Hootsuite

      We haven't needed to scale it all.
      Anonymous | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Return on Investment

      Hootsuite

      • This product has a direct correlation with our ability to post blogs so without this tool, we would have not been able to post much.
      • It has made so many tasks so quick and prompt that it has altogether saved a significant amount of our time.
      • Their customer support is pretty consistent and that is what I really like about them.
      David Braun | TrustRadius Reviewer

      ZoomSphere

      No answers on this topic

      Screenshots

      Add comparison