HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
InEight
Score 8.3 out of 10
N/A
InEight's modular project controls software connects complex project data to improve visibility and delivery in capital construction.
N/A
Pricing
HubSpot CRM
InEight
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRM
InEight
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
InEight offers a modular, integrated project controls platform. Because the InEight platform covers the entire construction lifecycle, customers purchase the software based on their specific needs – purchasing stand-alone products, a bundle of products, or the entire platform. As a result, the pricing will vary depending on the specific product, number of users and length of contract. Once InEight has identified the highest impact areas, they offer potential customers a custom proposal. The options they consider include:
Per user pricing: typically annual subscriptions.
Revenue-based: using a percentage of the customer’s revenue.
Project-based: software use dedicated to a specific project or program of work.
I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
It's definitely a good tool for progress tracking, as well as time tracking. The ability to forecast quantities provide an even better scenario, closer to the reality, supporting even change management. The change management is also a good method, besides the fact of rework if you think in the whole process of issue creation, promoting to PCO, promote to CCO, execute the issue, move to change in controls, and so on... just now I think having all in a single place would minimize the manual work and maybe increase the engagement on it. About a negative point, I'd use a feature that appears to be in all modules. It's pretty much a cosmetic, but it impact in the productivity, a lot. For all fields you will fill with information, whenever your mouse hover over it, a tooltip appears, impeding you to continue, so you have to walk around, click in a place that's not being covered by that tooltip, go back to your keyboard and continue... again, it's a cosmetic, but having this in a Monday, with a full job to plan, claim quantities, and whatever else, it's annoying.
Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
Task management is simple but effective.
Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
Gmail integration is quite smooth along with email tracking.
User defined views and descriptions for all screens.
Customizable ribbons to provide an efficient use of the software.
Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
You can bid the work as you would build it, in detail.
More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
I would like to see more native options for automation.
Provide a simpler version (cliff notes) of the knowledge database
Offer versions of InEight for smaller companies, i.e. less than 20 emplyees, under $5M in revenue
When an estimate is complete, offer a dialog box to ask if the job was won, lost, or still in progress. We tend to leave most of our estimates in the bidding column. This is a user error, but the prompt would be helpful.
Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
We are new to the use of the system, and so far, we have not reached out for any support. The only support we have requested so far is the development of a training program that involves other staff - some are to learn the use of the program, and some are for informational purposes in understanding the capabilities of InEight.
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
We looked at HCSS and Bid 2 Win but chose Ineight due to the fact that it seemed more user friendly, plus I had used it at a former company when it was available from the Grantlun Corporation and was very familiar with it in its ease of use and reliability.
InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely
