HubSpot CRM vs. InEight

Most of our clients are either government institutions or Education sector clients, such as universities, colleges, Coaching Institutes, and Competitive boards. We store their data in a single place. That means we can keep our one client's data in one place without any confusion. Our data is always clear and understandable while it is in HubSpot CRM.

Incentivized

Compared to other Estimating software I have used, InEight has superior capabilities and features. The ability to use a line item or an assembly to create an estimate is an outstanding feature of the program. The ability to create crew rates and use them in the estimate is a handy feature, especially when estimating construction projects.

Incentivized

• The ability to create marketing campaigns and have control over when to stop and when to send the next according to your cadence design is excellent. However the ability to see the performance and the history for each prospect is so simple and so accessible - I kicked myself for not getting it sooner.
• Having one place to create companies and contacts as well as score leads and track all contract products means we don't have to miss any renewals.
• The Deal tracker gives us the ability to track multiple pipelines as well as team and individual metrics like average sale, percentage of goal, contribution to team effort which when mixed with an activity tracker means the team stays lean and mean to crush all goals.
• The real time chat feature means prospects can navigate to our landing page for info about us, levels of product availability, pricing and begin a quick chat with members of the sales and support team.
• Intel features along with lead scoring, SEO integration, podcasts and white papers all combine to be the most comprehensive CRM you could need.

Incentivized

• Tracking labor and equipment hours to specific estimated scope line items
• Creating detailed work breakdown structures within Estimate and using that same structure to apply cost to during the job
• Creating custom data blocks in control to track progress and create forecasts

Incentivized

• At times, it feels like there are too many options, which can be overwhelming when trying to grasp all that it has to offer fully.
• The reporting features are lacking. It can be challenging to pull and export reports to share with users who are not on Hubspot.
• It appears to have more issues with Windows; it consistently logs out and requires re-login to the CRM and the HubSpot Outlook add-on.

Incentivized

• We do not use the search engine since it was last modified. It is no longer user friendly.
• We used to like the way we could change the position of line items. The function has been changed to where it is not user friendly anymore.
• The "Save" and "Delete" options are right next to each other. I have been after Ineight to change these for a long time but they have not.

Incentivized

To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.

Incentivized

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

Once you are set up with HubSpot CRM, it becomes difficult to use any other tool, as it integrates you into the workflow and makes it a habit to log in to HubSpot to identify tasks for the day. The overall ease of use is also a brilliant factor in using HubSpot. They push you towards deal closure and revenue generation.

Incentivized

InEight usability is quite good for viewing the stages of review of those documents. under whose authority, the review process is in. The areas where it is less appropriate is in customizing your viewer for easy filtering. it is also good for viewing documents without the need to download the document to your device.

Incentivized

Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.

Incentivized

Every time I have contacted support, they have gotten back to [me] quickly and with a few solutions. I like that they seem to be US-based, so there is no language barrier when I try to communicate my problem. For the few times, they did not have a solution ready, they told me they would respond later after further research, and they actually followed up! Better than most support I have used in the past with other software.

Incentivized

If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.

Incentivized

I've used SAP for more than 10 years before my current job in this company. The best thing in SAP, is exactly what I have commented before, it's a single one tool, that does all what InEight do. Here at CCC, we have COINS for cost management, and I don't know exactly if InEight would be able to do whatever that COINS does, but what I'm trying to say is that, for systems, as much less external communication, better. InEight is covering a great portion on planning, we will see schedule and estimate, it will definitely improve, so, waiting on that to see.

Incentivized

InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

Incentivized

• Gave a ton of visibility into user and sales funnel.
• Able to get back to new signups or inbound leads much faster, sometimes within minutes. We have a Slack integration that's super helpful.
• Saved hours each week that were earlier spent digging through emails or spreadsheets for context; meetings are a lot shorter because it is super easy to go through the created reports.

Incentivized

• We have gone from an $6.5M per year company to over $10M per year since integrating InEight in 2018
• Job costing has really helped us to understand where the money is going and how to manage it better.
• Being able to compare different estimates has sped up the estimation process and allowed us to be more competitive.

Incentivized