Hunter vs. VanillaSoft

Hunter.io is very well suited for any sales rep who is building out lists of contacts for email outreach, or for marketer's looking to reach out to PR and marketing contacts for link building campaigns. The tool is a great free option if you are doing targeted, 1:1 personalized outreach and you need a few contacts. The tool can be expensive if you are needing to reach thousands of people. A paid version of Hunter.io is not a great fit if you already pay for another list building source such as Data.com or Discover.Org.

Incentivized

VanillaSoft is well suited for the call center scenarios, it helps the representatives to keep all the leads information well organized and in one single place to speed up daily tasks efficiently and effectively. VanillaSoft is easy to set up, even someone who is new can have it up and running in minutes.

Incentivized

• Provides email domains very well. While some companies have a different domain for their "info@xyz.com", Hunter is able to find the domain that is being used by individuals at the company.
• For American contacts in particular it is very good at finding personal phone numbers.
• Helps to enrich the contacts that might be in a company by providing a confirmed list of employees.
• As an extra - I really like how easy it is to use. You can input the contacts name and copy-paste from the chrome extension quickly and easily. This saves a load of time when you are trying to find the right address.

Incentivized

• One of my favorite features is the ability to customize routing. Quite often a caller is told by a prospect to call back at a certain date and time, the caller can set that and the record will pop up in the front of the database on that date and time letting you know that you have a call to make.
• We also send out information on behalf of our clients to prospects, which we do directly out of VanillaSoft. After the information is emailed the system will actually let us know when it was opened and moved that prospect record to the front of the database to be a priority in call rotation.
• I also love that we were able to customize it so that the callers have everything they need to see right in front of them. We have a area that has the prospects information, name and address, then an area that has required information fields with questions the caller needs to ask and place answers in the appropriate fields, then we have an area with a notepad, an area to access the calendar, and an area that gives the caller all the previous activity on the record.
• These are considered strengths for us as all of these examples make my job and the callers job much easier and saves us a ton of time and money.

Incentivized

• There have been times when I've search Hunter for an address on a website and it came back with no results. Then If I search the site I've often found an email address or two. So I'm curious why it wasn't able to find it with the tool, even when I could on my own?
• I'm not sure what the reasons were exactly why LinkedIn ordered the cease and desist, but I had hoped they two companies could come to terms or that at the least LinkedIn would acquire Hunter. But alas, it's not been the case.

Incentivized

• Telephone numbers should contain dialing code in same column when exporting.
• Should be easier to import dialing code for telephone numbers by country code.
• Data should automatically mark other contacts closed when an appointment is scheduled with that company (should say 'having appt').

Incentivized

We have no reason not to renew. VanillaSoft has been the best CRM (for us) that we have ever used. The value is great, we love the system, and it's easy to get assistance from VanillaSoft team when needed. Our team is so used to the calling and admin functions there is no desire to change.

Incentivized

Hunter is a pretty straightforward tool to use, like most of the tools on the market that execute the same sort of process. I would say it is not quite as user-friendly as some of the other tools on the market, which offer a plug and play process, but it is still fit for purpose.

Incentivized

The entire system is set up so perfectly. It makes training callers much quicker, and admin tools are so easy to navigate when you get used to using it. Also, if there is ever something I cannot figure out, I can get support from VanillaSoft very quickly to resolve and get my task accomplished.

Incentivized

It is very rare that we have system issues. Maybe a handful of times over the years, we had to contact support about being unable to access. It was always a quick response from the VanillaSoft team, and they would clearly explain the issue and usually give time frame on fixing, or have it fixed immediately.

Incentivized

I work on all aspects for VanillaSoft for our company. The pages overall do load very quickly. Reports are amazing, I can get quick report, customized reports, and anything I may need to present to client in very little time. It has made my job so much simpler. As far as I know, integration goes smoothly as well.

Incentivized

Response time was acceptable for the relatively few problems any of our users may have encountered. Fortunately, such occasions were rare.

Incentivized

It was very helpful and informative. The learning of the tool is something anyone can do, as the setup is so well thought out.

Incentivized

It was very thorough. VanillaSoft team did not rush us. They explained the various functions clearly and were open to any and all questions we had as we began to learn the system. Also, once training completed, if we encountered anything we could not figure out, the support team was fantastic in helping us out.

Incentivized

Our implementation was very easy.

Incentivized

Hunter is a much more user-friendly version of Clearbit. I personally also find it to be more accurate than Clearbit. With Clearbit it felt like too many clicks to get to the information that you wanted. With Hunter, it is a simple copy - paste - click, to get the information you need. The additional list of contacts it provides and the verification source is also more readable.

Incentivized

VanillaSoft has very similar offerings to Outreach in terms of usability and opportunities for streamlined prospect engagement. The main differences lie with their user experience, customer service, and how information is presented through the platform in terms of knowledge base and analytics. Both are suitable tools, the differentiation comes down to preference of interface and data presentation.

Incentivized

VanillaSoft has been great. The flexibility of the system is wonderful. The scalable software options are impressive as well. I would strongly support VanillaSoft's capabilities in this area. You really can do just about anything to get the setup and or integrations you may desire for your company needs.

Incentivized

• Hunter has vastly improved my efficiency as a seller. It saves a lot of time for a lot of different reasons.
• The ability to confirm target email addresses saves valuable time having to re-send the same email to one person with multiple different attempts.
• Hunter has a pretty generous free trial ability, which is worthwhile in order to try before you buy.

Incentivized

• Ability to contact more clients each day.
• The ability to save my correspondence and notes on each interaction allowing for the appearance to the customer that I am very engaged when we are speaking.
• Increased sales from the calendar setting and saving my notes.

Incentivized