Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
$99
per year per user
Pricing
Hyper-V
Splashtop
Editions & Modules
Developer
$24.95
per month
Bronze
$49.00
per month
Silver
$89.00
per month
Gold
$135.00
per month
Platinum
$199.00
per month
Splashtop Remote Access Solo
$6.00
per month per user, billed annually
Splashtop Remote Access Pro
$8.25
per month per user, billed annually
Splashtop Remote Access Performance
$13.00
per month per user, billed annually
Splashtop Remote Support Enterprise
Contact Sales
per month per concurrent technician, billed annually
Splashtop Remote Access Enterprise
Contact Sales
per month per user, billed annually
Splashtop On-Prem
Contact Sales
Splashtop Autonomous Endpoint Management (AEM)
Contact Sales
per month per endpoint, billed annually
Splashtop Remote Support SOS
Starting at $22.00
per month per concurrent technician, billed annually
Hyper-V makes a lot of sense in scenarios that will support several Windows Server-based OS virtual machines. The only limitation of those licensed VMs is the hardware that hosts the Hyper-V role. If you need to deploy many servers running Windows Server OS, it is worth the price. Hyper-V also does a great job of managing the server host's computational resources, including memory, CPU, network, and storage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Well suited for any MSP, MSSP, or IT Manager who needs access to a broad array of machines and values their time. Great for an individual who just needs access to their work computer from home. It might not be suited for environments where national security is involved.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easy to use GUI - very easy for someone with sufficient Windows experience - not necessarily a system administrator.
Provisioning VMs with different OSes - we mostly rely on different flavors of Windows Server, but having a few *nix distributions was not that difficult.
Managing virtual networks - we usually have 1 or 2 VLANs for our business purposes, but we are happy with the outcomes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Seamless RMM Integration - Splashtop’s integration into Syncro is functionally invisible, but in a good way. I don't have to manage a separate contact list or worry about syncing credentials between my RMM and my remote tool. I click "Remote Desktop" in Syncro, and Splashtop launches instantly.
High Performance Graphics & Low Latency - The frame rate and refresh speed are consistently superior to competitors I’ve used in the past. Even when connecting to a client with a dual monitor setup or a slower upload speed, the lag is minimal. The picture quality is crisp enough that I can read fine print on error logs without squinting.
"SOS" Ad-Hoc Workflow - r clients who aren't on a managed contract (my "break/fix" customers), the SOS feature is a lifesaver. I don't have to walk a non-technical user through a complex installation. I just tell them to go to the site, give me the 9-digit code, and I'm in!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We manage Hyper-V using both System Center Virtual Machine Manager (SCVMM) and the in-build Hyper-V administration tool, the former being the main product we use as the built-in tool is very light on functionality, unlike VMware ESXi.
Management of storage is not great and quite a shift away from how VMware does it with ESXi; there is no separate panel/blade/window for LUNs/data stores, which means there is a lot of back and forth when trying to manage storage.
A dedicated client with all functionality in one place would be awesome.
Having the equivalent of ESXi's virtual console is something which is absolutely needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to our prior solution, Splashtop does not "organize" devices nearly as well. They need some some sort of tagging solution so that you can, say, pull up a list of "all machines at this campus" or "All Macs at this site"
The Business App that runs locally feels clunky, and is presented in a weirdly-sized window
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cheap and easy is the name of the game. It has great support, it doesn't require additional licenses, it works the same if it is a cluster or stand-alone, and all the servers can be centrally managed from a system center virtual machine manager server, even when located at remote sites.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Splashtop has been one of the best investments our firm has made, and we have become proud partners. The ROI is off the charts for a law firm since more time can be billed now. This is aside from all the quality of life improvements Splashtop has rolled out in the past couple of years that makes IT administration notably easier in multiple ways on a daily basis.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is quite intuitive. Junior techs are able to provision and administrate Hyper-V virtual server infrastructure with little to no additional training. Documentation from Microsoft is easily avaliable and decently well written. Hyper-V is reliable and does what it is supposed to. Can be admin from an intuitive gui, or aoutmated with extensive powershell.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In the past 2 years our Hyper-V servers have only had a handful of instances where the VM's on them were unreachable and the physical Hyper-V server had to be restarted. One time this was due to a RAM issue with the physical box and was resolved when we stopped using dynamic memory in Hyper-V. The other times were after updates were installed and the physical box was not restarted after the updates were installed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Hyper-V itself works quickly and rarely gave performance issues but this can be more attributed to the physical server specifications that the actual Hyper-V software in my opinion as Hyper-V technically just utilizes config files such as xml, and a data drive file (VHD, VHDX, etc) to perform its' duties.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've raved and rambled about Splashtop's utterly shocking performance nearly endlessly. One of the key reasons our firm adopted Splashtop was because I could demonstrate the unbelievable performance to our Tech Committee. Before finding Splashtop, the thought of being able to start a remote connection to another PC and smoothly watch a full 1080p video through that remote connection was unthinkable. Yet, Splashtop achieved this. I was blown away, and our committee was impressed. In fact, in my testing environment prior to onboarding, I was have 2 PC's next to each other on different networks and internet sources with a Splashtop connection from one to the other with a 1080p YouTube video playing. I was astounded that the audio I was hearing on the "connect from" PC matched in perfect synch with the "connect to" PC. Unbelievable!! And keep this between us, but when I was working late one night at the office waiting for some server to finish a long upgrade, I was able to actually Splashtop to my home gaming PC and play a full-quality FPS with no lag through the connection. Shocked, astounded, flabbergasted! The adjectives could be endless!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave it a middle of the road rating - as far as getting direct help from Microsoft this never seems to happen. (Good luck getting ahold of them.) Getting help from online support forums is pretty much where I get all my help from. Hyper-V is used quite widely and anything you could need help with is out there and easily searched for on your favorite search engine.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The phone number is in the top right of each page of the website and app and when called, the person who picks up (before any automation delays the call) is ready to assist or immediately recognize the appropriate place for a transfer. If transferred to a different department, that department picks up immediately and each person is fully trained to help resolve a (typically user error) call.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We had in person training from a third party and while it was very in depth it was at a beginner's level and by the time we received the training we had advanced past this level so it was monotonous and redundant at that point. It was good training though and would have provided a solid foundation for learning the rest of Hyper-V had I had it from the beginning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The training was easy to read and find. There were good examples in the training and it is plentiful if you use third party resources also. It is not perfect as sometimes you may have a specific question and have to spend time learning or in the rare case you get an error you might have to research that error code which could have multiple causes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
initial configuration of hyper-v is intuitive to anyone familiar with windows and roles for basic items like single server deployments, storage and basic networking. the majority of the problems were with implementing advanced features like high availability and more complex networking. There is a lot of documentation on how to do it but it is not seamless, even to experienced virtualization professionals.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
VMware is the pioneer of virtualization but when you compare it with Hyper-V, VMware lacks the flexibility of hardware customization and configuration options Hyper-V has also GPU virtualization still not adequate for both platforms. VMware has better graphical interface and control options for virtual machines. Another advantage VMware has is it does not need a dedicated os GUI base installation only needs small resources and can easily install on any host.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nothing is perfect but Hyper-V does a great job of showing the necessary data to users to ensure that there is enough resources to perform essential functions. You can also select what fields show on the management console which is helpful for a quick glance. There are notifications that can be set up and if things go unnoticed and a Hyper-V server runs out of a resource it will safely and quickly shut down the VM's it needs to in order to ensure no Hardware failure or unnecessary data loss.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Massively positive impact on expenses in my company by reducing our storage needs drastically. We were able to reallocate the budget to upgrading our primary Hyper-V server with pure enterprise SSD's as we reduced the storage needs by over 50% and by this we increased performance by over 400%.
We have deployed more than 8 servers with EXTREMELY minimal cost using Hyper-V and not requiring another hardware server to host it. We have leveraged our hardware resources in our 2 servers so well that we were able to add many new services, not in place prior, as we did not have the servers to host them. Now with Hyper-V, we deployed many more servers in VM's, purchased OS's & CAL's, but did not need any hardware, which is the greatest expense of all.
With Hyper-V, our ROI was reduced from 36-40 months on our primary server, down to only 13 months by reducing costs of storage and adding so many more servers, by calculating the "would-be" cost of those servers that was avoided by creating them in Hyper-V.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Remote support makes my business possible, period.
Switching from TeamViewer to Splashtop has made a huge difference to my operation: the cost is both lower and more predictable, and getting from "answering the phone from a client in trouble" to "satisfied client" is much faster and easier.
I apologize that I don't actually have hard numbers, but I can sincerely recommend Splashtop and Splashtop SOS. It will make your life and business better!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
