IBM API Connect vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM API Connect
Score 9.0 out of 10
N/A
IBM API Connect is a scalable API solution that helps organizations implement a robust API strategy by creating, exposing, managing and monetizing an entire API ecosystem across multiple clouds. As businesses embrace their digital transformation journey, APIs become critical to unlock the value of business data and assets. With increasing adoption of APIs, consistency and governance are needed across the enterprise. API Connect aims to help businesses…N/A
Workato
Score 8.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
IBM API ConnectWorkato
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM API ConnectWorkato
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM API ConnectWorkato
Considered Both Products
IBM API Connect

No answer on this topic

Workato
Chose Workato
Workato offers what we need at a much more affordable price...simply put
Top Pros
Top Cons
Features
IBM API ConnectWorkato
API Management
Comparison of API Management features of Product A and Product B
IBM API Connect
9.2
24 Ratings
12% above category average
Workato
-
Ratings
API access control9.524 Ratings00 Ratings
Rate limits and usage policies9.719 Ratings00 Ratings
API usage data9.024 Ratings00 Ratings
API user onboarding9.324 Ratings00 Ratings
API versioning9.024 Ratings00 Ratings
Usage billing and payments8.817 Ratings00 Ratings
API monitoring and logging9.124 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
IBM API Connect
-
Ratings
Workato
6.3
37 Ratings
26% below category average
Pre-built connectors00 Ratings7.537 Ratings
Connector modification00 Ratings6.435 Ratings
Support for real-time and batch integration00 Ratings4.633 Ratings
Data quality services00 Ratings6.530 Ratings
Data security features00 Ratings7.233 Ratings
Monitoring console00 Ratings5.837 Ratings
Best Alternatives
IBM API ConnectWorkato
Small Businesses
NGINX
NGINX
Score 9.0 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
NGINX
NGINX
Score 9.0 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
NGINX
NGINX
Score 9.0 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM API ConnectWorkato
Likelihood to Recommend
8.8
(24 ratings)
5.9
(37 ratings)
Likelihood to Renew
9.1
(2 ratings)
1.0
(3 ratings)
Usability
8.5
(16 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
IBM API ConnectWorkato
Likelihood to Recommend
IBM
I love the IBM API Connect features, performance, and security level for all our business data. The workload balancing and integration with other third-party products are very simple. The data migration speed is beneficial, especially for time management, and creating process reports through IBM API Connect is incredible.
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
IBM
  • High security with multiple types of authentication so no need to worry about security.
  • API creation, automation and management all can be done form a single interface which guarantees security and increases efficiency.
  • Highly rated among it's competitors which proves it has given a good service over the years.
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
IBM
  • The first thing challenge we faced with the product was that if you deploying it to a third party cloud, that was very challenging and we need IBM team help at every step of the way and as well all know IBM support doesn't come cheap. A reason for that is that there isn't enough documentation done on the subject from IBM side.
  • The upgrade process is not that seamless and involves a lot of hassles.
  • You really need to have our requirements sorted out clearly because it is not very easy to customize the UI according to your needs, So you need to involve IBM from the start and give them clear requirements and then work with them to achieve it.
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
IBM
No answers on this topic
Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
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Usability
IBM
IBM API Connect may be less appropriate for small-scale projects with minimal API management requirements, where simpler and more cost-effective solutions suffice. Organizations lacking the necessary technical expertise or resources to harness its full potential may face implementation challenges. In static environments with infrequent API changes or limited developer engagement, the platform's comprehensive features may be excessive for the task at hand.
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Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
IBM
No answers on this topic
Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
IBM
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
IBM
There are two main reasons for choosing IBM over others. 1) Pricing 2) The conversation during the sales stage. The team at IBM understood our requirements and acted as consultants instead of sales people. They genuinely focused on providing a solution to our pain points which reflected during the implementation and continued after go-live in the form of technical support
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
IBM
  • I consider IBM API Connect as a business capability enabler - the ROI level is practically secondary.
  • With this platform at the core, associated architectural framework and guardrails ensure that we can progress with distributed development and automation in autonomous teams - a key factor to deliver required time to market performance.
  • At this time, security and trust is key. A flexible yet secure API manager layer is necessary to ensure our relationships with partners and customers.
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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ScreenShots