IBM API Connect vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM API Connect
Score 8.9 out of 10
N/A
Limited time offer: IBM API Connect is available at 40% off through Dec 31, 2024. IBM API Connect is a scalable API solution that helps organizations implement a robust API strategy by creating, exposing, managing and monetizing an entire API ecosystem across multiple clouds. As businesses embrace their digital transformation journey, APIs become critical to unlock the value of business data and assets. With increasing adoption of APIs, consistency and…
$83
per month
Workato
Score 8.7 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
IBM API ConnectWorkato
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM API ConnectWorkato
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM API ConnectWorkato
Considered Both Products
IBM API Connect

No answer on this topic

Workato
Chose Workato
Workato offers what we need at a much more affordable price...simply put
Top Pros
Top Cons
Features
IBM API ConnectWorkato
API Management
Comparison of API Management features of Product A and Product B
IBM API Connect
8.9
35 Ratings
6% above category average
Workato
-
Ratings
API access control9.235 Ratings00 Ratings
Rate limits and usage policies9.030 Ratings00 Ratings
API usage data8.934 Ratings00 Ratings
API user onboarding9.035 Ratings00 Ratings
API versioning8.735 Ratings00 Ratings
Usage billing and payments8.326 Ratings00 Ratings
API monitoring and logging9.135 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
IBM API Connect
-
Ratings
Workato
6.4
37 Ratings
23% below category average
Pre-built connectors00 Ratings7.637 Ratings
Connector modification00 Ratings6.435 Ratings
Support for real-time and batch integration00 Ratings4.633 Ratings
Data quality services00 Ratings6.730 Ratings
Data security features00 Ratings7.333 Ratings
Monitoring console00 Ratings5.937 Ratings
Best Alternatives
IBM API ConnectWorkato
Small Businesses
NGINX
NGINX
Score 9.1 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
NGINX
NGINX
Score 9.1 out of 10
Make
Make
Score 9.2 out of 10
Enterprises
NGINX
NGINX
Score 9.1 out of 10
IBM App Connect
IBM App Connect
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM API ConnectWorkato
Likelihood to Recommend
8.8
(35 ratings)
6.0
(37 ratings)
Likelihood to Renew
9.1
(2 ratings)
1.0
(3 ratings)
Usability
8.6
(27 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
IBM API ConnectWorkato
Likelihood to Recommend
IBM
IBM API Connect is a great tool for interface analysis and for tracking API usage and activity. I can use the IBM API with different products and apps, which further proves its versatility.
Even if IBM API is excellent and helpful, there are situations when its sophisticated features are difficult to comprehend. Additionally, IBM API Connect subscription and licensing can be prohibitively expensive at times.
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
IBM
  • Import APIs - We have an existing inventory of APIs and services, so having an easy import process was required. IBM provides the ability to import Swagger so the process was quick and easy.
  • Service Offerings - Can create plans to control various model offerings for varying clients depending on the need. You are not locked into a tier structure and can customize if a need arises.
  • API Usage - visibility into the use of an API with a wealth of reporting information allows you to support an API from a production use to trending and forecasting any future growth.
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
IBM
  • The documentation is really frustrating. It does not cover enough functionalities with examples.
  • A whole 100 pages long documentation should be available on gateway scripts.
  • Each component is viewed individually, there is so much need for documentation on common pattern designs and how to implement them ourselves.
  • When you are modifying an API and using the test tab, it can takes a lot of time for the actual change to be updated.
  • Please put a simple check to make us know if the latest change was taken in account. It sometimes can take up to 30 seconds, which is WAY to long when you are putting 4 hours straight of developing and making change every 20 seconds.
  • 500 internal errors are killing me. Please find a way to handle javascript errors
  • Too few policies available. Nothing to handle arrays of jsons.
  • More videos. Youtube is full of "why API Connect is useful" but nothing is on actual API Creation. Is it lame, too much goes into marketing and nothing is left for actual users.
  • IBM have way too many tools and name. When we are using google to search for one of your product we fall on the wrong documentation most of the time.
  • Why writing "IBM API Connect" leads me to 3 different products ??
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
IBM
No answers on this topic
Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
Read full review
Usability
IBM
It is an extremely easy platform to manipulate and productively develop. The IBM API Connect features and dashboard are very easy to access, and the navigation strategy is also cost-effective. IBM API Connect offers some capabilities that simplify the entire development operations while providing the most accurate and profitable data results, and the development project management is amazing.
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Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
IBM
No answers on this topic
Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
IBM
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
IBM
IBM API Connect and Apigee are both robust API management platforms. IBM API Connect was selected for its strong integration capabilities, hybrid cloud deployment options, and comprehensive analytics. It aligns well with organizations seeking flexibility and control over their API ecosystems, especially when dealing with complex integration scenarios across diverse environments.
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
IBM
  • API management and versioning becomes very easy. Plus due to the multiple types of authentication, it is more secure.
  • Requires heavy hardware which can increase the overall cost.
  • Though setting it up is a very complex task, it is a very reliable and efficient API management tool.
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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ScreenShots

IBM API Connect Screenshots

Screenshot of API tests and insightsScreenshot of API Manager customization interfaceScreenshot of the API designer