IBM Process Mining vs. OutSystems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Process Mining
Score 9.2 out of 10
N/A
IBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…
$4,250
per month per installation
OutSystems
Score 6.4 out of 10
N/A
The OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.
$4,000
per month
Pricing
IBM Process MiningOutSystems
Editions & Modules
IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
$4,250
per month per installation
IBM Process Mining for Cloud Paks On-Premises
$33,110
per year per installation
IBM Process Mining Standalone SaaS
$51,000
per year per installation
Basic
$4,000.00
per month
Pro
$10,000.00
per month
Offerings
Pricing Offerings
IBM Process MiningOutSystems
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.
More Pricing Information
Community Pulse
IBM Process MiningOutSystems
Features
IBM Process MiningOutSystems
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
IBM Process Mining
-
Ratings
OutSystems
7.9
54 Ratings
6% below category average
Visual Modeling00 Ratings5.451 Ratings
Drag-and-drop Interfaces00 Ratings8.052 Ratings
Platform Security00 Ratings6.351 Ratings
Platform User Management00 Ratings8.149 Ratings
Reusability00 Ratings9.954 Ratings
Platform Scalability00 Ratings10.051 Ratings
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IBM Process MiningOutSystems
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User Ratings
IBM Process MiningOutSystems
Likelihood to Recommend
9.3
(43 ratings)
7.1
(130 ratings)
Likelihood to Renew
9.1
(5 ratings)
8.2
(4 ratings)
Usability
9.0
(1 ratings)
8.0
(4 ratings)
Support Rating
8.8
(40 ratings)
7.5
(44 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
IBM Process MiningOutSystems
Likelihood to Recommend
IBM
at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
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OutSystems
Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
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Pros
IBM
  • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
  • This software identifies bottlenecks very quickly.
  • Real-time monitoring prevents future problems from occurring and is quickly fixed.
  • Professional technical support team attentive to our needs.
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OutSystems
  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
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Cons
IBM
  • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
  • The central structure of this tool has made it difficult to use.
  • Everything works as it should when it is implemented for the development of new projects.
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OutSystems
  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
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Likelihood to Renew
IBM
I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
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OutSystems
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
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Usability
IBM
The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
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OutSystems
OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
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Support Rating
IBM
We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
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OutSystems
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
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In-Person Training
IBM
No answers on this topic
OutSystems
Excellent material full of hands on that improve the understanding of the platform.
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Online Training
IBM
No answers on this topic
OutSystems
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
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Implementation Rating
IBM
No answers on this topic
OutSystems
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
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Alternatives Considered
IBM
Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
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OutSystems
I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
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Return on Investment
IBM
  • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
  • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
  • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
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OutSystems
  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
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ScreenShots

IBM Process Mining Screenshots

Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.