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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    SAP Sales Performance Management

    Score8.6 out of 10
    N/AFor salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

    $744

    per year

    Pricing
    iContactSAP Sales Performance Management
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactSAP Sales Performance Management
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactSAP Sales Performance Management
    Considered Both Products
    iContact
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    41 Answers
    Features
    iContactSAP Sales Performance Management
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and SAP Sales Performance Management
    Feature
    iContact
    6.6
    26 Ratings
    19% below category average
    SAP Sales Performance Management
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and SAP Sales Performance Management
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    SAP Sales Performance Management
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and SAP Sales Performance Management
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    SAP Sales Performance Management
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of iContact and SAP Sales Performance Management
    Feature
    iContact
    -
    Ratings
    SAP Sales Performance Management
    7.9
    40 Ratings
    4% below category average
    Personalized dashboards00 Ratings7.536 Ratings
    Color-coded scorecards00 Ratings8.120 Ratings
    KPIs00 Ratings7.926 Ratings
    Key Performance Indicator setting00 Ratings8.523 Ratings
    Benchmarking with external data00 Ratings8.018 Ratings
    Revenue Forecasting00 Ratings7.419 Ratings
    Pipeline Analytics00 Ratings7.532 Ratings
    Sales ICM
    Comparison of Sales ICM features of iContact and SAP Sales Performance Management
    Feature
    iContact
    -
    Ratings
    SAP Sales Performance Management
    8.1
    49 Ratings
    6% below category average
    Sales compensation plan creation00 Ratings8.845 Ratings
    Complex sales crediting00 Ratings8.443 Ratings
    Sales compensation process automation00 Ratings8.446 Ratings
    Incentive auditing/regulation compliance00 Ratings8.042 Ratings
    Sales compensation dashboards & forecasting00 Ratings7.341 Ratings
    Incentive modeling00 Ratings7.628 Ratings
    Agile incentive strategy00 Ratings7.932 Ratings
    ICM mobile visibility00 Ratings8.027 Ratings
    Best Alternatives
    iContactSAP Sales Performance Management
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Xactly
    Score8.6 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Xactly
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactSAP Sales Performance Management
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.5
    (57 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    6.0
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    8.3
    (53 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (39 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactSAP Sales Performance Management
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    SAP
    SAP Sales Performance Management from Success Factors works great if the incentive calculation is simple. However, if it contains a lot of constraints and filters or is dynamic, it is not friendly to changes or complexity in terms of configuration and time to calculate the incentives. The advantages of using SAP Sales Performance Management are that the process is controlled, the data is in the cloud, and the roles and permissions make it more secure.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    SAP
    • Configurable out of the box.
    • Allows for complex compensation rules (Rate tables, MDLTs, etc).
    • Has the ability to build cross-channel (non-hierarchy) relationships. For us, this is very powerful.
    • Can build a large data warehouse of commissionable data.
    • Speed to market can be as fast as minutes.
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    SAP
    • Using names to reference payees in the compensation platform, instead of their ID
    • Allow an Advisor to see their compensation as well as how their employees compensation without requiring to proxy
    • Expose all variables within the application to the dashboard, to allow them to be used for data insights, without requiring any extra work.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    SAP
    I would use this product if it were needed due to very complex plans/organization
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    SAP
    My rate is 9 because there is always a way to improve a system. In this case the usability is high but there are some thing that could be improve like usability of report and the payment detail page and also clud be more and more useful is in lookuptable there are some orders or a research tab
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    SAP
    Faster implementation, more user-friendly interface, and lower reliance on IT made Sales Performance Management solutions from SAP SuccessFactors an easy choice over Xactly. SAP's allowance for complex modeling helped us choose it over Varicent. The faster development and high intuitive nature of Sales Performance Management solutions from SAP SuccessFactors also made it a better platform than previous usage of Performio.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    SAP
    • The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
    • SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
    • Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.
    Read full review
    ScreenShots

    SAP Sales Performance Management Screenshots

    Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.Screenshot of SAP SuccessFactors Territory and Quota, a solution to improve quota management and territory planning.Screenshot of SAP SuccessFactors Agent Performance Management, used to empower agents for productive field selling.Screenshot of SAP SuccessFactors Agent Lifecycle Management, a solution to optimize sales agent lifecycle management and experiences.