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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    Splunk Observability Cloud

    Score8.5 out of 10
    N/ASplunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.

    $180

    per year per host

    Pricing
    ignio AIOpsSplunk Observability Cloud
    Editions & Modules
    No answers on this topic
    Infrastructure
    $15
    per month (billed annually) per host
    App & Infra
    $60
    per month (billed annually) per host
    End-to-End
    $75
    per month (billed annually) per host
    Offerings
    Pricing Offerings
    ignio AIOpsSplunk Observability Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ignio AIOpsSplunk Observability Cloud
    Considered Both Products
    Digitate
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    94%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    98%
    Happy with the feature set
    57 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    98%
    Implementation went as expected
    45 Answers
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    ignio AIOpsSplunk Observability Cloud
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    User Ratings
    ignio AIOpsSplunk Observability Cloud
    Likelihood to Recommend
    9.5
    (13 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.0
    (3 ratings)
    Usability
    9.0
    (12 ratings)
    7.6
    (18 ratings)
    Availability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (12 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    9.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsSplunk Observability Cloud
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    Cisco
    Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
    Incentivized
    Read full review
    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    Cisco
    • The first one is its Kubernetes container monitoring.
    • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
    • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
    • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
    Incentivized
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    Cisco
    • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
    • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
    • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
    Incentivized
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    Cisco
    Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
    Incentivized
    Read full review
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
    Read full review
    Cisco
    When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
    Incentivized
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    Cisco
    Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
    Incentivized
    Read full review
    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    Cisco
    No answers on this topic
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    Cisco
    Follow a training before starting.
    Incentivized
    Read full review
    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    Cisco
    Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
    Incentivized
    Read full review
    Scalability
    Digitate
    Quite Scalable!
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    Cisco
    • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
    • Meets compliance requirements of security policies, audit, regulation, and forensics.
    • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
    Incentivized
    Read full review
    ScreenShots

    Splunk Observability Cloud Screenshots

    Screenshot of Real-time monitoring for public, private and hybrid cloud