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Indeed Resume vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Indeed Resume

    Score8.8 out of 10
    N/AIndeed Resume is a sortable resume search tool for employers, which according to the vendor allows the user to search and view over 150 million resumes and access a growing talent pool with over 6 million new resumes added every month.

    $100

    per month

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPurchase a subscription to message candidates found with Indeed ResumeThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Indeed
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    22 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Talent Intelligence
    Comparison of Talent Intelligence features of Indeed Resume and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Indeed Resume
    7.1
    16 Ratings
    7% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Existing Skills Mapping/Lanscaping7.112 Ratings00 Ratings
    Bias-Mitigating Algorithms7.010 Ratings00 Ratings
    Diversity Reporting6.75 Ratings00 Ratings
    AI-Based Role Definition7.76 Ratings00 Ratings
    Candidate Modelling7.911 Ratings00 Ratings
    Talent Rediscovery7.012 Ratings00 Ratings
    Automated Candidate Evaluation/Scoring6.311 Ratings00 Ratings
    Internal Mobility Recommendations7.77 Ratings00 Ratings
    At-Risk Talent Scoring6.07 Ratings00 Ratings
    ATS Integrations7.79 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Indeed Resume and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Indeed Resume
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
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    Score7.9 out of 10
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    LinkedIn Talent Solutions
    Score9.4 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    LinkedIn Talent Solutions
    Score9.4 out of 10
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    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.2
    (27 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    9.5
    (4 ratings)
    6.0
    (15 ratings)
    Usability
    8.4
    (19 ratings)
    9.1
    (12 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    7.1
    (12 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Indeed ResumeSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Indeed
    Indeed Resume is extremely well suited for my Pharmacy Technician positions. I receive a high number of applicants and many of them are qualified for my positions. All of the contact information is provided for me to reach out to the applicant to begin the interview process. Many of these interviews have resulted in hires.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
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    Pros
    Indeed
    • It uses boolean search functionality, which allows me to target specific candidates
    • I like that it shows me how long it's been since someone has been active on Indeed
    • The messaging functionality to reach out to candidates and have them respond back to you is very user-friendly
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Indeed
    • I find it does not always recommend the best resumes to invite to the job we are recruiting for, based off the experience needed or job titles in the candidates resume
    • I don't like how invites don't roll over into a new month if you don't use all of them in a said period of time.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Indeed
    We have implemented this tool across several management divisions and locations as of today, so I don't anticipate us canceling our subscription. With the upcoming pricing changes, we are looking at ways that we can stricken the user of the software, but we have seen such benefits from it that we simply cannot go without it as of today.
    Incentivized
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Indeed
    It is very easy to view, user friendly, and a great feature for quick selections. I haven't had any problems viewing or sending out invites when I need to. It can be a little hard to find at times. It seems to be buried to where you have to search for it.
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
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    Reliability and Availability
    Indeed
    Never had a moment where it was down or not available. and I do a lot of recruiting at night. Literally never once got an email about any downtime
    Incentivized
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    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Indeed
    Never have an issue
    Incentivized
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    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Indeed
    This tool allows you to do so much for such an affordable rate. If you want to scoop up your competition's talent, you can filter searches for resumes for people who have or currently work at their business. You can also you Bollinger searches for individuals who have experience with a specific type or word. And my favorite, you can set up search criteria that alert you of any new resumes with specific criteria so you are first to reach out. Highly Recommend.
    Incentivized
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    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
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    In-Person Training
    Indeed
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Indeed
    I signed up, got a username and password and walaa Bob's your uncle
    Incentivized
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    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Indeed
    Indeed works better for the entry-level roles we are searching for, we find LinkedIn is for higher-level leadership roles. However, Indeed does have a wider variety in general, of all types of roles and skillsets. I've found more luck finding entry-level job seekers on Indeed and more luck finding HR professionals on Linkedin.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Indeed
    While we don't need it to scale, I see how easy it would be to separate by departments and projects
    Incentivized
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    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Indeed
    • Some managers reported decreased time spent searching for applicants.
    • This is another site to check for applications.
    • If you want to make it work for you, it can: decrease time to hire, increase candidate responsiveness, but you are missing out on a large section of applicants, thus decreasing your applicant quantity and quality.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots