The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.
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Spanning Backup
Score 9.9 out of 10
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Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.
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Veeam Data Cloud for Microsoft 365
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.
Veeam was able to allow us to use local storage as a repository for our backups. Infrascale only allowed us to use another cloud infrastructure to backup. Depending on your needs either solution could've worked.
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
Peace of mind: our entire virtual environment is backed up both onsite and offsite
As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
