iRise was a wireframe and prototyping tool with requirements management capabilities and ALM tool integrations. The product was discontinued in 2024, and is no longer available.
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Webex App
Score 8.5 out of 10
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The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
I can keep up with our UX/UI designer using iRise, and he's on a Mac and loves the Sketch, inVision software. I often trump him, by having all the direct customer feedback in place. This also works well with Pragmatic Marketing's approach to software. Requirements can be coded in line with Pragmatic's Strategy to Tactical framework. Love this software!
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
Recently my client has to have hovers as an enhancement to the current app. I used irise to show them how it would look in the future and they didn't like it. Finally because of the irise wireframe they decided not to have the hover - which was good before it was too late.
Client wanted a new interface to import Excel docs into the interface. I used irise to prototype the whole functionality.
The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
When working on a complex page that has multiple sections with multiple views of each sections, it gets difficult to navigate to the section you want. It would be easier if there was a search functionality for searching the sections or components within the page.
Drag and drop controls to have more properties. e.g. for a button. It would be easier if the properties included BorderStyle, BorderWidth, Color, BackColor etc. Currently, these options are not available on the properties and we have to use the formatting tool bar.
This platform solves the problem that enterprise software sales teams encounter, and iRise cuts to the chase. Sales people often say "do your magic thing with the prototype" and the customer gives immediate feedback, we change it on the fly
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
We have used iRise instead of tools like Word, Excel, Visio, and other diagram tools found online. iRise is good because I think it captures the good parts of all these packages into one. I am able to easily create diagrams and mockups in one software package instead of cobbling together a bunch of other solutions.
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
Comfort in switching multiple OS platforms, when there is similar UI design.
HD video quality and HD screen share, make up presentations look more professional and standardized.
Less call/meeting drops as seen in other platforms applications.
Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
