TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iSpring LMS

    Score9.6 out of 10
    N/AiSpring LMS is an LMS developed by iSpring Solutions. iSpring LMS automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training, gamification and engagement mechanics. With iSpring LMS, training and development professionals can launch eLearning fast, without any technical skills. Also, account owners can customize or white-label the learner portal to reflect their corporate branding. iSpring LMS's features…

    $16,050

    per year for 300 users (minimum)

    KnowBe4 Security Awareness Training

    Score9 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…

    $2.79

    per seat

    Pricing
    iSpring LMSKnowBe4 Security Awareness Training
    Editions & Modules
    Business - 300 users
    $16,050.00
    per year
    Business - 500 users
    $23,790.00
    per year
    Business - 1000 users
    $42,930.00
    per year
    Enterprise
    Custom Quote
    SAT Advanced 501-1000 Monthly Pricing 3 Year
    $2.79
    per seat
    SAT Advanced 251-500 Monthly Pricing 3 Year
    $2.96
    per seat
    SAT Advanced 101-250 Monthly Pricing 3 Year
    $3.19
    per seat
    SAT Advanced 51-100 Monthly Pricing 3 Year
    $3.40
    per seat
    SAT Advanced 25-50 Monthly Pricing 3 Year
    $3.75
    per seat
    Offerings
    Pricing Offerings
    iSpring LMSKnowBe4 Security Awareness Training
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsNo fees for storage or bandwidth.Pricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
    More Pricing Information
    Community Pulse
    iSpring LMSKnowBe4 Security Awareness Training
    Considered Both Products
    iSpring Solutions Inc
    No answer on this topic
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    We checked their product and decided to go with KnowBe4 due to the abilities and multi-language training.
    We do use iSpring for other things but not for awareness training
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    31 Answers
    98%
    Would buy again
    673 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    99%
    Delivers good value for the price
    639 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    99%
    Happy with the feature set
    679 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    24 Answers
    96%
    Lived up to sales and marketing promises
    532 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    29 Answers
    97%
    Implementation went as expected
    572 Answers
    Features
    iSpring LMSKnowBe4 Security Awareness Training
    Learning Management
    Comparison of Learning Management features of iSpring LMS and KnowBe4 Security Awareness Training
    Feature
    iSpring LMS
    8.6
    37 Ratings
    4% above category average
    KnowBe4 Security Awareness Training
    -
    Ratings
    Course authoring9.036 Ratings00 Ratings
    Course catalog or library9.228 Ratings00 Ratings
    Player/Portal9.433 Ratings00 Ratings
    Learning content6.626 Ratings00 Ratings
    Mobile friendly8.927 Ratings00 Ratings
    Progress tracking & certifications8.834 Ratings00 Ratings
    Assignments9.331 Ratings00 Ratings
    Compliance management7.228 Ratings00 Ratings
    Learning administration10.034 Ratings00 Ratings
    Learning reporting & analytics8.935 Ratings00 Ratings
    Social learning8.422 Ratings00 Ratings
    Gamification7.724 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.317 Ratings00 Ratings
    Security
    Comparison of Security features of iSpring LMS and KnowBe4 Security Awareness Training
    Feature
    iSpring LMS
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.7
    350 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.8312 Ratings
    Role-based user permissions00 Ratings8.7338 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of iSpring LMS and KnowBe4 Security Awareness Training
    Feature
    iSpring LMS
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.2
    382 Ratings
    4% below category average
    Training Content Library00 Ratings8.6379 Ratings
    Multilingual Training Content00 Ratings8.4215 Ratings
    Training Gamification00 Ratings7.4316 Ratings
    Industry-Specific Security Training00 Ratings7.6334 Ratings
    Individualized Security Training Plans00 Ratings8.1324 Ratings
    Phishing Simulations00 Ratings9.2377 Ratings
    Security Reporting00 Ratings8.6367 Ratings
    Integration with Security Tech Stack00 Ratings8.1219 Ratings
    Best Alternatives
    iSpring LMSKnowBe4 Security Awareness Training
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Intellum
    Score7.4 out of 10
    Hoxhunt
    Score8.9 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Proofpoint Security Awareness Training
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iSpring LMSKnowBe4 Security Awareness Training
    Likelihood to Recommend
    9.6
    (44 ratings)
    9.1
    (727 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    10.0
    (56 ratings)
    Usability
    8.9
    (4 ratings)
    9.1
    (215 ratings)
    Availability
    9.1
    (2 ratings)
    9.6
    (20 ratings)
    Performance
    9.1
    (2 ratings)
    9.6
    (21 ratings)
    Support Rating
    8.8
    (30 ratings)
    7.8
    (260 ratings)
    In-Person Training
    9.1
    (1 ratings)
    8.8
    (5 ratings)
    Online Training
    9.1
    (2 ratings)
    9.5
    (17 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    8.3
    (24 ratings)
    Configurability
    9.1
    (2 ratings)
    8.9
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.1
    (39 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.4
    (8 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.6
    (21 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (12 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    9.6
    (17 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    9.6
    (16 ratings)
    User Testimonials
    iSpring LMSKnowBe4 Security Awareness Training
    Likelihood to Recommend
    iSpring Solutions Inc
    My specific scenario is, that I need to deliver courses in two languages to multiple departments, so iSpring helps me with that from beginning and creating courses, to translating, and then enrolling people. What could be better is how reports works. Right now you can check report either by course or by department/person, but I would need to see everything on one page, like every single enrolment.
    Incentivized
    Read full review
    KnowBe4
    I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
    Incentivized
    Read full review
    Pros
    iSpring Solutions Inc
    • Automatically re-enrolling employees when a certificate expires. Set it and forget it!
    • If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
    • I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.
    Incentivized
    Read full review
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Cons
    iSpring Solutions Inc
    • Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
    • Images cannot be moved to where you want them on the interaction slides
    • Layout of interactions can't be adjusted and overides your powerpoint background
    • If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.
    Incentivized
    Read full review
    KnowBe4
    • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
    • I don't love the training dashboard, but maybe that's just a "me" thing.
    • Setting up groups can be tedious.
    Incentivized
    Read full review
    Likelihood to Renew
    iSpring Solutions Inc
    In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
    Incentivized
    Read full review
    KnowBe4
    No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
    Incentivized
    Read full review
    Usability
    iSpring Solutions Inc
    Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
    Incentivized
    Read full review
    KnowBe4
    The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
    Incentivized
    Read full review
    Reliability and Availability
    iSpring Solutions Inc
    I never experienced any unavailability
    Incentivized
    Read full review
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
    Read full review
    Performance
    iSpring Solutions Inc
    Everything runs smoothly.
    Incentivized
    Read full review
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
    Read full review
    Support Rating
    iSpring Solutions Inc
    iSpring Learn’s customer support receives high praise for responsiveness. Live chat and tutorials are noted as highly effective in promptly resolving technical issues. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success.
    Incentivized
    Read full review
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
    Read full review
    In-Person Training
    iSpring Solutions Inc
    We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
    Incentivized
    Read full review
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
    Read full review
    Online Training
    iSpring Solutions Inc
    As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
    Incentivized
    Read full review
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Implementation Rating
    iSpring Solutions Inc
    When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
    Incentivized
    Read full review
    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
    Read full review
    Alternatives Considered
    iSpring Solutions Inc
    iSpring is a more entry level LMS. It does not have the same level of features and benefits. For example, it does not have the same level of communication capability. It does not have the same level of reporting functionality. It does not have the same ability to build reporting. It also does not have the same level of communication capabilities
    Incentivized
    Read full review
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    iSpring Solutions Inc
    No answers on this topic
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Scalability
    iSpring Solutions Inc
    Awesome. We have 10+ department, around 10 to 100 people in each and it is still very manageable
    Incentivized
    Read full review
    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
    Read full review
    Professional Services
    iSpring Solutions Inc
    No answers on this topic
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
    Read full review
    Return on Investment
    iSpring Solutions Inc
    • iSpring has enabled me to deliver professional education to very high-level learners.
    • Due to the reviews of my users, many more learners have purchased my courses.
    • Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.
    Read full review
    KnowBe4
    • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
    • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
    • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
    Incentivized
    Read full review
    ScreenShots

    iSpring LMS Screenshots

    Screenshot of iSpring LMSScreenshot of the native mobile appScreenshot of the user portalScreenshot of development plansScreenshot of the knowledge baseScreenshot of the AI assistant

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.