Ivanti Patch for Endpoint Manager vs. LevelBlue USM Anywhere vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Patch for Endpoint Manager
Score 6.0 out of 10
N/A
Ivanti provides patch automation via Ivanti Patch, available for a SCCM, Ivanti Endpoint Manager, as well as Linux, Unix, and Mac. Patch for Endpoint Manager can detect vulnerabilities in Windows, Mac OS, Linux, and hundreds of third-party apps (Acrobat Flash/Reader, Java, Web browsers, and more) and deploy expertly pre-tested patches everywhere they are needed.N/A
LevelBlue USM Anywhere
Score 7.6 out of 10
N/A
The LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.
$1,075
per month
New Relic
Score 7.8 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Ivanti Patch for Endpoint ManagerLevelBlue USM AnywhereNew Relic
Editions & Modules
No answers on this topic
Essentials
$1,075
per month
Standard
$1,695
per month
Premium
$2,595
per month
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Ivanti Patch for Endpoint ManagerLevelBlue USM AnywhereNew Relic
Free Trial
NoYesNo
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ivanti Patch for Endpoint ManagerLevelBlue USM AnywhereNew Relic
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User Ratings
Ivanti Patch for Endpoint ManagerLevelBlue USM AnywhereNew Relic
Likelihood to Recommend
9.0
(2 ratings)
9.8
(390 ratings)
7.9
(145 ratings)
Likelihood to Renew
-
(0 ratings)
7.2
(18 ratings)
8.8
(16 ratings)
Usability
-
(0 ratings)
6.7
(34 ratings)
8.4
(11 ratings)
Availability
-
(0 ratings)
6.4
(3 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
7.3
(3 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.3
(25 ratings)
9.0
(7 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.3
(6 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(38 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
8.0
(3 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
6.3
(3 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
7.6
(3 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(3 ratings)
8.2
(2 ratings)
User Testimonials
Ivanti Patch for Endpoint ManagerLevelBlue USM AnywhereNew Relic
Likelihood to Recommend
Ivanti
Ivanti Patch is easy to deploy and use for any windows patch management and auto scan. Configuration management is very great with Ivanti Patch. They have a great support community and provide you with the best help and technical support from the Ivanti Patch support team. Ivanti Patch and system center configuration manager give you the best tools and features to their users for security and configuration management.
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LevelBlue
At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
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New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
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Pros
Ivanti
  • Scheduling patching
  • Inventory management
  • Reporting
  • Patch management
Read full review
LevelBlue
  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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Cons
Ivanti
  • Ivanti Patch needs more enhancement for application connectors.
  • Its user interface is not so easy to use for someone new.
  • They can do some more improvement with auto scan and inventory management.
Read full review
LevelBlue
  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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Likelihood to Renew
Ivanti
No answers on this topic
LevelBlue
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Ivanti
No answers on this topic
LevelBlue
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Ivanti
No answers on this topic
LevelBlue
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
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New Relic
Never observed an outage
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Performance
Ivanti
No answers on this topic
LevelBlue
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
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New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Ivanti
No answers on this topic
LevelBlue
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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In-Person Training
Ivanti
No answers on this topic
LevelBlue
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
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New Relic
No answers on this topic
Online Training
Ivanti
No answers on this topic
LevelBlue
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
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New Relic
No answers on this topic
Implementation Rating
Ivanti
No answers on this topic
LevelBlue
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
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New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Ivanti
Ivanti Patch is more reliable and easy to use than any system center configuration management software in the market. This is value for money and provides you the best tools for patching and configuration. Its user interface is easy to understand and has a great support community online and Ivanti Patch's technical support team helps you in every step when they find any issues.
Read full review
LevelBlue
Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
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New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Scalability
Ivanti
No answers on this topic
LevelBlue
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
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New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Ivanti
  • Has saved me probably days of patching at this point
  • Has kept our devices up to date, saved us from zero day attacks
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LevelBlue
  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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ScreenShots