Likelihood to Recommend
We have a large volume of digital content to manage and distribute across various channels, Jahia DX is an excellent choice. Its robust CMS allows for efficient content creation, editing, and management, while its flexible delivery options ensure a consistent user experience across all platforms. While Jahia DX is designed to be user-friendly, some technical knowledge is still required to set up and fully utilize the platform. Businesses with limited IT resources might find it challenging to get the most out of Jahia DX.
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Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content. However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Read full review Pros Its customization capabilities, Jahia does not disrupt creative autonomy as some of its competitors do. On the contrary, its modules and components are totally customizable, ensuring that you have your unique identity on the web without seeming similar or a "copy" of something already online. The ease of use, Jahia is extremely simple and easy to use, even users without great experience will have no problem dealing with it thanks to its intuitive interface. The technical support of Jahia is another strong point, service is always fast and enlightening, they really do their best to help in every way possible. Read full review I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc! The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc. The image library is easy to edit and manage Read full review Cons Jahia would benefit from broader marketing and user-base. Great software, hidden gem still. Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack. In context help, as we cycle through authors, retraining would be easier if admin screens had help in line. Piyush Patel
Managing Director - digital experience platforms
Read full review Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant. The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved. Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines. Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup. Read full review Likelihood to Renew
I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
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We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Read full review Usability
The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
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It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Read full review Reliability and Availability
[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.
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We have quite a good support from Jahia but our main contact is still our integrator. I wish Jahia was more involved. The support from the Jahia Customer Success Manager has been quite irregular.
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Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
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The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
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Jahia is more cost effective and catered to our inhouse development skills. The multi-site support is also very enterprise and organized which allows for us to manage our client relationships with ease when it comes to the web and content. The main driver for our selection was cost and core development knowledge but also great customer support reputation
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, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Read full review Return on Investment The full Enterprise package with Form Factory and Marketing Factory included provides the best user experience as the sites are more dynamic and adapt themselves to end users profiles. You are likely to get a much better targeting of the content this way, but of course it has a cost Jahia is robust and reliable and is a good base to build up on digital transformation Read full review Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained. Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published. Read full review ScreenShots Jahia Digital Experience Platform Screenshots Kentico Xperience Screenshots