JazzHR vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JazzHR
Score 7.6 out of 10
Mid-Size Companies (51-1,000 employees)
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
$39
per month
SmartRecruiters
Score 7.4 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
JazzHRSmartRecruiters
Editions & Modules
Hero
$39
per month
Plus
$219
per month
Pro
$329
per month
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
JazzHRSmartRecruiters
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
JazzHRSmartRecruiters
Considered Both Products
JazzHR

No answer on this topic

SmartRecruiters
Chose SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has …
Top Pros
Top Cons
Features
JazzHRSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
JazzHR
8.0
51 Ratings
0% above category average
SmartRecruiters
8.3
127 Ratings
4% above category average
Job Requisition Management6.845 Ratings9.2109 Ratings
Company Website Posting6.349 Ratings9.7114 Ratings
Publish to Social Media8.742 Ratings7.6112 Ratings
Job Search Site Posting9.446 Ratings8.1116 Ratings
Customized Application Form9.449 Ratings8.6104 Ratings
Resume Management8.251 Ratings7.8119 Ratings
Duplicate Candidate Prevention8.829 Ratings7.7114 Ratings
Candidate Search8.047 Ratings8.3122 Ratings
Applicant Tracking8.951 Ratings9.3126 Ratings
Collaboration7.648 Ratings8.2117 Ratings
Task Creation and Delegation8.843 Ratings9.097 Ratings
Email Templates9.448 Ratings8.4114 Ratings
User Permissions6.948 Ratings8.8109 Ratings
Notifications and Alerts8.847 Ratings9.2119 Ratings
Reporting4.641 Ratings4.7105 Ratings
Best Alternatives
JazzHRSmartRecruiters
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JazzHRSmartRecruiters
Likelihood to Recommend
3.6
(54 ratings)
7.9
(129 ratings)
Likelihood to Renew
8.0
(6 ratings)
6.0
(15 ratings)
Usability
9.8
(3 ratings)
9.1
(12 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.8
(6 ratings)
9.0
(10 ratings)
Implementation Rating
10.0
(1 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.1
(12 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
JazzHRSmartRecruiters
Likelihood to Recommend
employ Inc (Jobvite, JazzHR & NXTThing)
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
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SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
employ Inc (Jobvite, JazzHR & NXTThing)
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
Read full review
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
Read full review
Cons
employ Inc (Jobvite, JazzHR & NXTThing)
  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Read full review
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
Read full review
Likelihood to Renew
employ Inc (Jobvite, JazzHR & NXTThing)
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
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SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
employ Inc (Jobvite, JazzHR & NXTThing)
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
Read full review
Support Rating
employ Inc (Jobvite, JazzHR & NXTThing)
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
SmartRecruiters
Quick and easy to learn.
Read full review
Implementation Rating
employ Inc (Jobvite, JazzHR & NXTThing)
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
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SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
Read full review
Alternatives Considered
employ Inc (Jobvite, JazzHR & NXTThing)
Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
Read full review
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Read full review
Scalability
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
SmartRecruiters
No explanation really, just a great product.
Read full review
Return on Investment
employ Inc (Jobvite, JazzHR & NXTThing)
  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Read full review
ScreenShots

JazzHR Screenshots

Screenshot of View candidate's profiles at any time from one central location.Screenshot of Welcome to the JazzHr dashboard. Here's where you'll manage all your open jobs.Screenshot of With JazzHR, you'll get access to your own, customizable careers page.Screenshot of The candidate pipeline shows you what stage of the hiring process candidates are in.Screenshot of Easily communicate with candidates with bulk actions and custom email templates.Screenshot of JazzHR offers customizable evaluations and assessments.

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.