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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jitterbit

    Score9.4 out of 10
    N/AJitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

    $1,000

    per month

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    JitterbitProcessMaker
    Editions & Modules
    Jitterbit
    $100.00
    Starting Price Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    JitterbitProcessMaker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JitterbitProcessMaker
    Considered Both Products
    Jitterbit
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    JitterbitProcessMaker
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Jitterbit and ProcessMaker
    Feature
    Jitterbit
    7.2
    12 Ratings
    11% below category average
    ProcessMaker
    -
    Ratings
    Pre-built connectors8.012 Ratings00 Ratings
    Connector modification7.211 Ratings00 Ratings
    Support for real-time and batch integration7.012 Ratings00 Ratings
    Data quality services8.09 Ratings00 Ratings
    Data security features7.09 Ratings00 Ratings
    Monitoring console6.011 Ratings00 Ratings
    Customization
    Comparison of Customization features of Jitterbit and ProcessMaker
    Feature
    Jitterbit
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration00 Ratings7.93 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Jitterbit and ProcessMaker
    Feature
    Jitterbit
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards00 Ratings8.811 Ratings
    Standard reports00 Ratings8.811 Ratings
    Custom reports00 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of Jitterbit and ProcessMaker
    Feature
    Jitterbit
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer00 Ratings9.99 Ratings
    Process simulation00 Ratings8.18 Ratings
    Business rules engine00 Ratings9.99 Ratings
    SOA support00 Ratings9.910 Ratings
    Process player00 Ratings7.98 Ratings
    Form builder00 Ratings7.88 Ratings
    Model execution00 Ratings8.18 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Jitterbit and ProcessMaker
    Feature
    Jitterbit
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.13 Ratings
    Decision Modeling00 Ratings8.13 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    JitterbitProcessMaker
    Small Businesses
    Make
    Score9.3 out of 10
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    Workato
    Score9.3 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JitterbitProcessMaker
    Likelihood to Recommend
    7.0
    (25 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    User Testimonials
    JitterbitProcessMaker
    Likelihood to Recommend
    Jitterbit
    This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    Jitterbit
    • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
    • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
    • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Cons
    Jitterbit
    • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
    • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Likelihood to Renew
    Jitterbit
    I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
    Read full review
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Usability
    Jitterbit
    No answers on this topic
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Support Rating
    Jitterbit
    They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    Jitterbit
    Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
    Incentivized
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    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    Jitterbit
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    Return on Investment
    Jitterbit
    • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    ScreenShots