Jive vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$89
per month 300 attendees
Pricing
JiveZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $89
per month starting with 300 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Zoom Webinars Plus
starting at $99
per month starting with 100 attendees
Offerings
Pricing Offerings
JiveZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
More Pricing Information
Community Pulse
JiveZoom Events & Webinars
Features
JiveZoom Events & Webinars
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Jive
-
Ratings
Zoom Events & Webinars
9.3
31 Ratings
6% above category average
Branding options00 Ratings8.731 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Jive
-
Ratings
Zoom Events & Webinars
8.5
5 Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings9.05 Ratings
Email marketing00 Ratings8.93 Ratings
Livestreaming00 Ratings9.14 Ratings
Audience engagement00 Ratings8.85 Ratings
Event recording00 Ratings7.45 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.53 Ratings
Event analytics00 Ratings9.15 Ratings
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JiveZoom Events & Webinars
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User Ratings
JiveZoom Events & Webinars
Likelihood to Recommend
9.1
(37 ratings)
8.4
(80 ratings)
Likelihood to Renew
6.6
(17 ratings)
2.0
(3 ratings)
Usability
6.1
(4 ratings)
8.9
(11 ratings)
Availability
5.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.9
(2 ratings)
7.2
(7 ratings)
Online Training
5.0
(3 ratings)
-
(0 ratings)
Implementation Rating
3.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
JiveZoom Events & Webinars
Likelihood to Recommend
Aurea
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
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Zoom
Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
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Pros
Aurea
  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
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Zoom
  • Zoom calendar integration is a great way to see what calls are upcoming
  • Ease of use for screen sharing and video call settings
  • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
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Cons
Aurea
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Zoom
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
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Likelihood to Renew
Aurea
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Aurea
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
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Zoom
Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
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Reliability and Availability
Aurea
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Zoom
No answers on this topic
Performance
Aurea
The product worked as designed. It just didn't work for our needs.
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Zoom
No answers on this topic
Support Rating
Aurea
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Zoom
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
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Online Training
Aurea
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Zoom
No answers on this topic
Implementation Rating
Aurea
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Aurea
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
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Zoom
We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
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Return on Investment
Aurea
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
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Zoom
  • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
  • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
  • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
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ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features