Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jixee
Score 8.9 out of 10
N/A
Jixee is a bug and issue tracker that integrates with tools like Github, Bitbucket, and Slack.N/A
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Retrace
Score 8.0 out of 10
N/A
Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requests, top SQL queries, and top external web services.
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Pricing
JixeeNew RelicRetrace
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Essentials
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard
249+
2,000,000+ traces and 5,000,000+ logs
Enterprise
Custom
Customer number of traces and logs
Offerings
Pricing Offerings
JixeeNew RelicRetrace
Free Trial
YesNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPricing is based on trace and log usage.
More Pricing Information
Community Pulse
JixeeNew RelicRetrace
Considered Multiple Products
Jixee

No answer on this topic

New Relic
Chose New Relic
We use other products within the organization but New Relic gives a broader coverage of the full stack. While all have their niche advantages over each other. New Relic has the broadest capability set that is more accessible, not only to engineers but to other non-technical …
Chose New Relic
Stackify's pricing was quite a bit better than New Relic, however on the whole New Relic had more features overall that benefitted our team. Overall though however, Stackify is worth checking out, they are improving their application over time and adding more features. It's …
Chose New Relic
APM has more features, but they are up and coming, and I can see them offering a comparable product in another year or so.
Retrace

No answer on this topic

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User Ratings
JixeeNew RelicRetrace
Likelihood to Recommend
9.0
(5 ratings)
7.9
(145 ratings)
8.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.4
(11 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(7 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
JixeeNew RelicRetrace
Likelihood to Recommend
Jixee
Jixee is particularly useful when it comes to automating the creation, updating, and completion of development project tasks. Jixee facilitates cross-platform collaboration by integrating with services currently used by development teams. Jixee has the ability to interact with chat apps, allowing teams to stay in touch.
Read full review
New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Read full review
Stackify
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Read full review
Pros
Jixee
  • Its goes very well with the task automation.
  • Its very easy to learn and then to use.
  • It consolidate all aspects of the development or task completion cycle.
  • Supports cross platform.
  • Engages team a lot, hence imparts a better bonding.
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
Read full review
Stackify
  • Integration of performance management with log management so you get the parameters sent
  • In-line log and error data in trace
  • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
  • Very reasonably priced
Read full review
Cons
Jixee
  • The price can be a bit steep. Although you can use it totally free for 7 days to try it out and see if it is useful for your company.
  • The payment is per user, which would generate a higher cost to companies with a large number of employees. Although if you join a plan and lower the number of users, the price of the plan is automatically updated.
  • This is a cloud-based software, so it cannot work without an internet connection.
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Read full review
Stackify
  • To set up the fields that APM Plus monitors, you need to map each field area on each document.
  • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
  • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
Read full review
Likelihood to Renew
Jixee
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Stackify
No answers on this topic
Usability
Jixee
No answers on this topic
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Read full review
Stackify
No answers on this topic
Reliability and Availability
Jixee
No answers on this topic
New Relic
Never observed an outage
Read full review
Stackify
No answers on this topic
Performance
Jixee
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Stackify
No answers on this topic
Support Rating
Jixee
No answers on this topic
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
Stackify
No answers on this topic
Implementation Rating
Jixee
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Stackify
No answers on this topic
Alternatives Considered
Jixee
1. Jixee is always better in terms of handling task management issue. 2. Overall focus is always on agile development. 3. Design templates are very exciting. 4. onboarding tutorial sessions for beginners. 5. accelerates team communication. 6. Real time chat module. 6. No toggle between multiple windows to reference a task.
Read full review
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Read full review
Stackify
It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
Read full review
Scalability
Jixee
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Stackify
No answers on this topic
Return on Investment
Jixee
  • Very easy to use.
  • Easy to learn.
Read full review
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
Stackify
  • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
  • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
  • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
Read full review
ScreenShots

Jixee Screenshots

Screenshot of Activity StreamScreenshot of Integrate with tools like SlackScreenshot of Generate beautiful reports

Retrace Screenshots

Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.