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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Rakuten Viber

    Score9.3 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    Join.me (discontinued)Rakuten Viber
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    Join.me (discontinued)Rakuten Viber
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Join.me (discontinued)Rakuten Viber
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Rakuten
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    67%
    Would buy again
    6 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    Join.me (discontinued)Rakuten Viber
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    Rakuten Viber
    -
    Ratings
    High quality audio8.566 Ratings00 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Rakuten Viber
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Rakuten Viber
    -
    Ratings
    Calendar integration8.551 Ratings00 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings00 Ratings
    Slideshows8.035 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Rakuten Viber
    -
    Ratings
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings00 Ratings
    Q&A7.826 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    Rakuten Viber
    -
    Ratings
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings00 Ratings
    Confidential attendee list8.433 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    -
    Ratings
    Rakuten Viber
    9.5
    13 Ratings
    18% above category average
    Hosted PBX00 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.78 Ratings
    User templates00 Ratings8.87 Ratings
    Call reports00 Ratings9.89 Ratings
    Directory of employee names00 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    -
    Ratings
    Rakuten Viber
    9.3
    15 Ratings
    12% above category average
    Answering rules00 Ratings9.59 Ratings
    Call recording00 Ratings9.79 Ratings
    Call park00 Ratings8.84 Ratings
    Call screening00 Ratings8.89 Ratings
    Message alerts00 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    -
    Ratings
    Rakuten Viber
    9.6
    13 Ratings
    19% above category average
    Video conferencing00 Ratings9.513 Ratings
    Audio conferencing00 Ratings9.713 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Join.me (discontinued) and Rakuten Viber
    Feature
    Join.me (discontinued)
    -
    Ratings
    Rakuten Viber
    10.0
    18 Ratings
    24% above category average
    Mobile app for iOS00 Ratings10.017 Ratings
    Mobile app for Android00 Ratings10.017 Ratings
    Best Alternatives
    Join.me (discontinued)Rakuten Viber
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)Rakuten Viber
    Likelihood to Recommend
    7.1
    (76 ratings)
    9.6
    (18 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (25 ratings)
    9.4
    (7 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Join.me (discontinued)Rakuten Viber
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Rakuten
    As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Rakuten
    • Viber is a cross platform product. It does not matter if someone uses Android or iOS device, it will work exactly the same.
    • Also the desktop version is very good. You can switch between the desktop and mobile versions within a conversation and see updates right away.
    • It's a very international product. It has been available for very long time, which makes it very wide spread - it has a good user base.
    • You can see the status of your messages.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Rakuten
    • When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
    • It contains enormous amounts of adds.
    • There is file sharing limit.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Rakuten
    No answers on this topic
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Rakuten
    No answers on this topic
    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Rakuten
    I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
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    Rakuten
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Rakuten
    End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.

    Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    Rakuten
    • Viber saves me financially since I am now able to communicate with my international clients for free.
    • Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
    • Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
    Incentivized
    Read full review
    ScreenShots