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Joomla! vs. Salesforce Agentforce Sales vs. Square Online

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Square Online

    Score7.8 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    JoomlaAgentforce SalesSquare Online
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    JoomlaAgentforce SalesSquare Online
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details——Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Community Pulse
    JoomlaAgentforce SalesSquare Online
    Considered Multiple Products
    The Joomla Project
    Chose Joomla
    Joomla is a very stable and secure CMS platform that ranks about in the middle of the pack with the other 'modern day' CMS systems out there. It's not as complex and frustrating as Magento, but it's also not as easy or robust to work on as WordPress. Thankfully when we do …
    Incentivized
    Chose Joomla
    Joomla! is the #2 Open Source CMS behind WordPress, which we also use, and ahead of Drupal, which we have evaluated but decided not to pursue. Joomla! generally performs better than WP for clients that need more complexity to their websites, including flexibility in templating, …
    Incentivized
    Chose Joomla
    Joomla and Concrete5 have about the same capability and similar issues. Purchasing a SAAS like Squarespace, Weebly or Wix would be worth the price to remove the hassle of Joomla. A more robust free CMS like WordPress or Drupal would be a better solution if you wanted to remain …
    Incentivized
    Chose Joomla
    Joomla! is much easier than those products and with the strong support from Joomla! community and the availability of Joomla! plugins and extensions, then in my point of view, Joomla! is better. Also, Joomla! is very suitable for Portal and e-Commerce creation. Many features …
    Incentivized
    Chose Joomla

    Before I settled in on using Joomla for the City of Pomona, I experimented with WordPress and Drupal, as being the right fit for the new website. Each time I went through the analysis, research and development, both WordPress and Drupal, came up short for quickly delivering a …

    Incentivized
    Salesforce
    No answer on this topic
    Block, Inc (Square)
    Chose Square Online
    If you want convenience and cost-effectiveness, Weebly is the go to. If you need a tool that's much more than just a basic website builder, HubSpot would be a great alternative (more expensive, more coding required, but a lot more features). Alternatively, since Weebly doesn't …
    Incentivized
    Chose Square Online
    Weebly is very intuitive and practical to use software, though prices of ".com" domains are too high they are presenting quality service to create and edit your site on the way you want. I used WordPress and Squarespace myself for my blog, they are also reasonable and good …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    91%
    Would buy again
    209 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    94%
    Delivers good value for the price
    179 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    94%
    Happy with the feature set
    216 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    81%
    Implementation went as expected
    125 Answers
    No answers on this topic
    Features
    JoomlaAgentforce SalesSquare Online
    Security
    Comparison of Security features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Square Online
    7.6
    31 Ratings
    8% below category average
    Role-based user permissions8.351 Ratings9.0254 Ratings7.631 Ratings
    Single sign-on capability00 Ratings9.0220 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    6.6
    48 Ratings
    17% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Square Online
    9.4
    22 Ratings
    19% above category average
    API7.246 Ratings00 Ratings9.417 Ratings
    Internationalization / multi-language6.047 Ratings00 Ratings9.418 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    7.7
    54 Ratings
    2% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Square Online
    6.5
    43 Ratings
    19% below category average
    WYSIWYG editor8.353 Ratings00 Ratings5.636 Ratings
    Code quality / cleanliness8.551 Ratings00 Ratings5.339 Ratings
    Admin section8.249 Ratings00 Ratings8.739 Ratings
    Page templates7.052 Ratings00 Ratings6.043 Ratings
    Library of website themes6.350 Ratings00 Ratings6.243 Ratings
    Mobile optimization / responsive design7.550 Ratings00 Ratings8.242 Ratings
    Publishing workflow8.450 Ratings00 Ratings5.435 Ratings
    Form generator7.446 Ratings00 Ratings7.036 Ratings
    Web Content Management
    Comparison of Web Content Management features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Square Online
    9.3
    40 Ratings
    21% above category average
    Content taxonomy7.951 Ratings00 Ratings8.626 Ratings
    SEO support7.650 Ratings00 Ratings9.636 Ratings
    Bulk management8.049 Ratings00 Ratings9.621 Ratings
    Availability / breadth of extensions7.052 Ratings00 Ratings9.333 Ratings
    Community / comment management7.150 Ratings00 Ratings9.430 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Square Online
    -
    Ratings
    Customer data management / contact management00 Ratings8.6268 Ratings00 Ratings
    Workflow management00 Ratings8.6258 Ratings00 Ratings
    Territory management00 Ratings7.5211 Ratings00 Ratings
    Opportunity management00 Ratings9.0258 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.6243 Ratings00 Ratings
    Contract management00 Ratings8.0214 Ratings00 Ratings
    Quote & order management00 Ratings7.6197 Ratings00 Ratings
    Interaction tracking00 Ratings9.0228 Ratings00 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Square Online
    -
    Ratings
    Case management00 Ratings8.3102 Ratings00 Ratings
    Call center management00 Ratings7.782 Ratings00 Ratings
    Help desk management00 Ratings7.286 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Square Online
    -
    Ratings
    Lead management00 Ratings7.8238 Ratings00 Ratings
    Email marketing00 Ratings7.9205 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Square Online
    -
    Ratings
    Task management00 Ratings8.3235 Ratings00 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings00 Ratings
    Reporting00 Ratings8.7200 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Square Online
    -
    Ratings
    Forecasting00 Ratings7.8228 Ratings00 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings00 Ratings
    Customizable reports00 Ratings8.7257 Ratings00 Ratings
    Customization
    Comparison of Customization features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Square Online
    -
    Ratings
    Custom fields00 Ratings9.0248 Ratings00 Ratings
    Custom objects00 Ratings8.7238 Ratings00 Ratings
    Scripting environment00 Ratings7.6175 Ratings00 Ratings
    API for custom integration00 Ratings8.5209 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    7.6
    160 Ratings
    1% above category average
    Square Online
    -
    Ratings
    Social data00 Ratings8.0158 Ratings00 Ratings
    Social engagement00 Ratings7.3156 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Square Online
    -
    Ratings
    Marketing automation00 Ratings7.9212 Ratings00 Ratings
    Compensation management00 Ratings7.9146 Ratings00 Ratings
    Platform
    Comparison of Platform features of Joomla! and Salesforce Agentforce Sales and Square Online
    Feature
    Joomla!
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Square Online
    -
    Ratings
    Mobile access00 Ratings8.3231 Ratings00 Ratings
    Best Alternatives
    JoomlaAgentforce SalesSquare Online
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Salesflare
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Square Online
    Score7.8 out of 10
    Kintone
    Score9.7 out of 10
    Joomla
    Score8.3 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JoomlaAgentforce SalesSquare Online
    Likelihood to Recommend
    8.2
    (75 ratings)
    8.9
    (470 ratings)
    9.6
    (44 ratings)
    Likelihood to Renew
    10.0
    (28 ratings)
    9.1
    (61 ratings)
    10.0
    (1 ratings)
    Usability
    7.9
    (14 ratings)
    8.4
    (166 ratings)
    9.6
    (3 ratings)
    Availability
    9.9
    (2 ratings)
    9.0
    (29 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (2 ratings)
    8.0
    (20 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.0
    (98 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    9.0
    (19 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.9
    (3 ratings)
    8.9
    (85 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JoomlaAgentforce SalesSquare Online
    Likelihood to Recommend
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Likelihood to Renew
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Usability
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
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    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    Reliability and Availability
    The Joomla Project
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Performance
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    In-Person Training
    The Joomla Project
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Online Training
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
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    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
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    Contract Terms and Pricing Model
    The Joomla Project
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    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Block, Inc (Square)
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    Scalability
    The Joomla Project
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    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Block, Inc (Square)
    No answers on this topic
    Professional Services
    The Joomla Project
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Block, Inc (Square)
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    Return on Investment
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
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    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
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    ScreenShots

    Agentforce Sales Screenshots

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