Jotform vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Mattermost
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
JotformMattermost
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
JotformMattermost
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
JotformMattermost
Features
JotformMattermost
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Mattermost
-
Ratings
Survey templates8.6139 Ratings00 Ratings
Themes7.5147 Ratings00 Ratings
Custom logo/branding7.6153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.9
150 Ratings
5% above category average
Mattermost
-
Ratings
Changes to live survey9.1126 Ratings00 Ratings
Question design help9.0124 Ratings00 Ratings
Multiple question types8.7147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.4
126 Ratings
12% above category average
Mattermost
-
Ratings
Survey logic flexibility9.4126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.3
153 Ratings
3% above category average
Mattermost
-
Ratings
Response tracking8.0144 Ratings00 Ratings
Data export9.0146 Ratings00 Ratings
Standard reports7.8132 Ratings00 Ratings
Custom reports8.2124 Ratings00 Ratings
Analytics8.6114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.1
127 Ratings
5% above category average
Mattermost
-
Ratings
Access controls9.0123 Ratings00 Ratings
Compliance9.1116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.1
96 Ratings
0% above category average
Mattermost
-
Ratings
Vendor-offered crowdsourcing7.275 Ratings00 Ratings
Respondent restrictions9.096 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Jotform
-
Ratings
Mattermost
8.0
46 Ratings
3% above category average
Task Management00 Ratings7.034 Ratings
Gantt Charts00 Ratings7.59 Ratings
Scheduling00 Ratings7.69 Ratings
Workflow Automation00 Ratings7.426 Ratings
Mobile Access00 Ratings9.042 Ratings
Search00 Ratings8.924 Ratings
Visual planning tools00 Ratings8.511 Ratings
Communication
Comparison of Communication features of Product A and Product B
Jotform
-
Ratings
Mattermost
8.5
49 Ratings
6% above category average
Chat00 Ratings9.949 Ratings
Notifications00 Ratings8.849 Ratings
Discussions00 Ratings9.446 Ratings
Surveys00 Ratings8.929 Ratings
Internal knowledgebase00 Ratings7.632 Ratings
Integrates with GoToMeeting00 Ratings7.78 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
Integrates with Outlook00 Ratings7.58 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Jotform
-
Ratings
Mattermost
8.9
28 Ratings
10% above category average
Versioning00 Ratings7.911 Ratings
Video files00 Ratings9.322 Ratings
Audio files00 Ratings9.322 Ratings
Document collaboration00 Ratings7.918 Ratings
Access control00 Ratings9.922 Ratings
Advanced security features00 Ratings9.019 Ratings
Integrates with Google Drive00 Ratings8.212 Ratings
Device sync00 Ratings10.016 Ratings
Best Alternatives
JotformMattermost
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Square 9 Softworks
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Score 9.7 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
JotformMattermost
Likelihood to Recommend
7.7
(182 ratings)
7.8
(49 ratings)
Likelihood to Renew
9.4
(7 ratings)
6.4
(7 ratings)
Usability
8.0
(128 ratings)
6.4
(6 ratings)
Support Rating
7.4
(81 ratings)
8.0
(9 ratings)
Implementation Rating
8.9
(3 ratings)
8.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
7.3
(34 ratings)
User Testimonials
JotformMattermost
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.