TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A

    Zoho Projects

    Score8.1 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    JotformRev.io PSAZoho Projects
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    No answers on this topic
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    JotformRev.io PSAZoho Projects
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeOptionalOptional
    Additional DetailsDiscount offered for annual billing.
    More Pricing Information
    Community Pulse
    JotformRev.io PSAZoho Projects
    Considered Multiple Products
    Jotform
    No answer on this topic
    Rev.io PSA
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    No answers on this topic
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    No answers on this topic
    57%
    Implementation went as expected
    4 Answers
    Features
    JotformRev.io PSAZoho Projects
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    8.0
    164 Ratings
    0% below category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings00 Ratings
    Standard reports8.2133 Ratings00 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    -
    Ratings
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings00 Ratings7.520 Ratings
    Resource Management00 Ratings00 Ratings7.019 Ratings
    Gantt Charts00 Ratings00 Ratings6.517 Ratings
    Scheduling00 Ratings00 Ratings5.518 Ratings
    Workflow Automation00 Ratings00 Ratings6.014 Ratings
    Team Collaboration00 Ratings00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings00 Ratings8.011 Ratings
    Document Management00 Ratings00 Ratings6.016 Ratings
    Email integration00 Ratings00 Ratings6.016 Ratings
    Mobile Access00 Ratings00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Jotform and Rev.io PSA and Zoho Projects
    Feature
    Jotform
    -
    Ratings
    Rev.io PSA
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings00 Ratings5.55 Ratings
    Invoicing00 Ratings00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings00 Ratings3.013 Ratings
    Best Alternatives
    JotformRev.io PSAZoho Projects
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    Autotask PSA
    Score7.7 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JotformRev.io PSAZoho Projects
    Likelihood to Recommend
    8.5
    (185 ratings)
    1.0
    (1 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    9.9
    (3 ratings)
    Usability
    8.6
    (131 ratings)
    -
    (0 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    -
    (0 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformRev.io PSAZoho Projects
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    Jotform
    No answers on this topic
    Rev.io PSA
    No answers on this topic
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    Jotform
    No answers on this topic
    Rev.io PSA
    No answers on this topic
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Rev.io PSA
    No answers on this topic
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.