Kameleoon vs. Optimizely Feature Experimentation

There are many platforms to choose from when it comes to experimentation and personalization. We've found Kameleoon to be an excellent choice for those looking for a balance in capabilities (it checks all the boxes), cost-effectiveness, and a helpful customer success team paired with a responsive product team.

Incentivized

To my experience, Optimizely should be used across all core software releases in platforms/apps and products that are customer facing regardless whether b2c or b2b. Even in cases of internal platforms with thousands of users, testing features or pre-releasing and monitoring functionality is key. Good to note that it is less appropriate in cases where minor releases, backend software improvements are referred to.

Incentivized

• Widget editor (creating a widget without any code)
• Results analysis dashboard (easy to read and understand)
• The consulting team (always available to help and guide us - Thank you [C...] !!)
• Segmentation (it allows us to easily target a specific audience)
• The tool is very intuitive and easy to use

• Its ability to run A/B tests and multivariate experiments simultaneously allows us to identify the best-performing options quickly.
• Optimizely blends into our analytics tools, giving us immediate feedback on how our experiments are performing. This tool helps us avoid interruptions. With this pairing, we can arrive at informed decisions quickly.
• Additionally, feature toggles enable us to introduce new features or modifications to specific user groups, guaranteeing a smooth and controlled user experience. This tool helps us avoid interruptions.

Incentivized

• Interface of the graphics editor is quite conceptual. It is fine after a few days but it takes a little while to recognize some icons.
• Their online tutorial could also be easily improved.
• If you want to do major graphical changes on your website, you will have to inject JS and CSS code which requires some technical background but I don’t know if that point can be improved.

• Running Experiments Exclusively with user profile service. If one experiment is already allocated with the user profile, another experiment in the exclusion group should not trigger the experiment.
• Ability to reevaluate audience condition with user profile service, in case audience condition do not match remove override from user profile override. Differentiate between qe override and user profile override.
• Ability to connect multiple IDs to achieve consistent experimentation across devices.
• Any way to achieve optimizely web capability using Optimizely Feature Experimentation.

Incentivized

The Kameleoon platform allows us to carry out both simple and highly complex tests incredibly rapidly. With Kameleoon I can launch many impactful tests without needing to ask for help from our IT team.

All features that we used were pretty clear. They have a good documentation

Incentivized

We have a very good relationship with our CSM and with Kameleoon’s technical team. We trust them fully to help us with the set-up of A/B tests and personalizations, analysis of results, and any technical matter that we may encounter. They always do their best to be as responsive as possible, and our communications are always very fluid.

It’s straightforward. Docs are well written and I believe there must be a support. But we haven’t used it

Incentivized

Kameleoon does not compare to others! If I chose this tool, it is above all because the speech made by the members of the company during their presentation was clear.
Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.

Optimizely Feature Experimentation is better for building more complex experiments than Optimizely Web. However, Optimizely Web is much easier to kickstart your experimentation program with as the learning curve is much lower, and dedicated developer resources are not always necessary (marketers can build experiments quickly with Optimizely Web without developers' help).

Incentivized

had troubles with performance for SSR and the React SDK

Incentivized

• Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.

Incentivized

• We have improved various metrics throughout the course of our experimentation program with Optimizely and therefore sharing numbers is tricky. Essentially we only implement versions of the product that perform the best in terms of CVR, revenue/visitor, ATV, average order value, average basket size and so forth dependent on the north star we are trying to move with each release.

Incentivized