TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kapost

    Score7 out of 10
    N/AUpland Kapost helps you create and distribute meaningful content to support the buyer journey for B2B companies.

    $1

    per month

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
    Pricing
    KapostSocial Mention
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KapostSocial Mention
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    KapostSocial Mention
    Content Creation
    Comparison of Content Creation features of Kapost and Social Mention
    Feature
    Kapost
    8.2
    9 Ratings
    5% above category average
    Social Mention
    -
    Ratings
    Ideation8.07 Ratings00 Ratings
    Approval workflows8.09 Ratings00 Ratings
    Content collaboration8.09 Ratings00 Ratings
    Content calendar8.09 Ratings00 Ratings
    Network for content licensing/production9.01 Ratings00 Ratings
    Content Publishing
    Comparison of Content Publishing features of Kapost and Social Mention
    Feature
    Kapost
    8.0
    9 Ratings
    2% above category average
    Social Mention
    -
    Ratings
    Content hub7.18 Ratings00 Ratings
    Forms / Gated content8.05 Ratings00 Ratings
    Embedded CTAs7.93 Ratings00 Ratings
    Content distribution9.07 Ratings00 Ratings
    Content promotion8.34 Ratings00 Ratings
    Content automation8.05 Ratings00 Ratings
    Content Reporting & Analytics
    Comparison of Content Reporting & Analytics features of Kapost and Social Mention
    Feature
    Kapost
    8.0
    7 Ratings
    8% above category average
    Social Mention
    -
    Ratings
    Audience profiling and targeting8.05 Ratings00 Ratings
    Closed-loop tracking and reporting8.06 Ratings00 Ratings
    Content performance analytics8.07 Ratings00 Ratings
    Campaign optimization dashboard8.05 Ratings00 Ratings
    Competitive analytics7.92 Ratings00 Ratings
    Best Alternatives
    KapostSocial Mention
    Small Businesses
    Contently
    Score9.9 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    CoSchedule Marketing Suite
    Score10 out of 10
    Mention
    Score8 out of 10
    Enterprises
    PathFactory
    Score8.3 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KapostSocial Mention
    Likelihood to Recommend
    7.0
    (12 ratings)
    1.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.0
    (5 ratings)
    Usability
    7.0
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KapostSocial Mention
    Likelihood to Recommend
    Upland Software
    Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
    Incentivized
    Read full review
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Pros
    Upland Software
    • Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
    • Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
    • Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
    Incentivized
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cons
    Upland Software
    • Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
    • System performance is somewhat slow.
    • Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Likelihood to Renew
    Upland Software
    We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
    Read full review
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Usability
    Upland Software
    The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
    Incentivized
    Read full review
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Support Rating
    Upland Software
    The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
    Incentivized
    Read full review
    Social Mention
    No answers on this topic
    Implementation Rating
    Upland Software
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Alternatives Considered
    Upland Software
    Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
    Incentivized
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Scalability
    Upland Software
    It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
    Read full review
    Social Mention
    No answers on this topic
    Return on Investment
    Upland Software
    • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
    • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
    Incentivized
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
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