Korero vs. SAP Sales Cloud

Always open for a discussion.

Incentivized

Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.

Incentivized

• Customization of fields as per individual needs
• Reasonably priced
• Sales and new business analysis can be well tapped
• Recruiting software works amazing as all small details are very well incorporated

• As a comprehensive end-to-end sales CRM platform, we mostly use SAP Sales Cloud.
• SAP Sales Cloud does improve sales speed, streamline intricate use cases, and provide additional insight into every customer.
• Our team is able to make better decisions thanks to the information and data it offers, which ultimately results in higher income.
• Our sales team is now more productive

Incentivized

• List of updates in details

Incentivized

• One area of concern is the many data silos that are present within SAP sales cloud
• While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
• The product is quite vast and a lot more learning material and knowledge base documents are required.

I know what SAP CRM can do in the future. We are very happy with the product and think it is a great choice for both SAP ERP users and even those who do not use other SAP products. We have both Salesforce and SAP CRM, and we feel that Salesforce is a good product for a few years, but SAP CRM is a more fully-featured product and is a better choice for complex organizations capable of running installed software of this complexity. It is often just a question of budget.

It provides seamless solutions, as they promise, according to the pricing.

In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.

Incentivized

Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.

They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.

SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.

Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.

I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.

Incentivized

Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.

SAP Sales Cloud is a much better and much diversified product. It integrates easily with the SAP ERP and also with other third-party products. It makes the complex sales processes much easier and faster, and it is quicker to implement.

Incentivized

1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.

Incentivized

• Increased sales' achievements by considerable number

• One of the most noticeable results has been an increase in our sales revenue.
• Another key benefit has been the depth of client information given to us by SAP Sales Cloud.
• In all, SAP Sales Cloud has played an important role in achieving our company objectives, generating revenue growth, and increasing our operational efficiency.

Incentivized