Laserfiche vs. SS&C Blue Prism vs. VisualCron

Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.

Incentivized

Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.

Incentivized

VisualCron does accommodate continuous file processing. Like packing and unpacking compressed files, splitting or merging files, sending E-mail's and executing queries on databases. VisualCron in less suitable for performing very complex operations on files like, arithmetic with numbers, dates or amounts. Very complex job scripts become cluttered. Debugging Job scripts is not easy.

Incentivized

• Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
• Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
• Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.

Incentivized

• Storing information from email in a standard data set
• Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
• Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management

Incentivized

• VisualCron can pack and unpack files from many types of packing methods.
• Clear job scripts with complex constructions can be written in VisualCron
• VisualCron provides a clear graphical overview of the situation of all jobs.
• VisualCron clearly indicates when a job has run into an error.

Incentivized

• While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
• Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.

Incentivized

• Surface Automation - The tool is not working well with certain applications hosted on Citrix
• Provide more integrations with excel as majority of the business process use excel
• Community Support- unlike other development tools we do not have a lot of help topics available on Google.

Incentivized

• VisualCron should more specifically indicate the root cause of an error.
• If copying a file goes wrong, VisualCron reports 'can't copy file'. I expect 'no read permissions from original' or 'no write permissions from destination'.
• VisualCron offers no way to execute a Job script line by line
• In VisualCron, nested loops cannot be created.

Incentivized

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.

Incentivized

It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.

Incentivized

Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.

Incentivized

I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.

Incentivized

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.

Incentivized

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.

Incentivized

Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.

Incentivized

Questions and problems can be addressed to VisualCron 's support department via E-mail. I usually get a good answer from them fairly quickly. There is also a VisualCron forum where you can ask questions that will be answered by other VisualCron users.

Incentivized

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.

Incentivized

The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.

Incentivized

Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.

Incentivized

For simple processes, VisualCron is easier to use and maintain. For complicated processes, Quadient Inspire offers more options. The graphical representations of waiting, running or completed jobs is adequate for both products. The logging of job actions is better in Quadient Inpire as in VisualCron.

Incentivized

• Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
• Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
• I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.

Incentivized

• For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
• Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
• When it comes to pricing, I personally feel that it is costlier.

Incentivized

• With VisualCron, I need 3 times less time to get file processing right.
• If a VisualCron job goes wrong I need twice as much time to find the problem.
• Visualcron does not run on Linux but on Windows which can make an upgrade and reboot take up to 6 times as long.

Incentivized