Lattice is a People Success Platform that aims to bring together the tools, workflows,
and data needed to help business leaders develop engaged, high-performing
employees and winning cultures. By combining continuous performance
management, goal-setting, employee engagement, compensation management,
career development, and people analytics into one unified solution, Lattice helps HR,
People, and Operations teams develop insights that build enviable cultures and drive
impactful business…
$8
per month per user
Skilljar by Gainsight
Score8.3 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.
N/A
Pricing
Lattice
Skilljar by Gainsight
Editions & Modules
+ Engagement
$4
per month per user
+ Grow
$4
per month per user
Performance Management
$8
per month per user
OKRs & Goals
$8
per month per user
Performance Management + OKRs & Goals
$11
per month per user
No answers on this topic
Offerings
Pricing Offerings
Lattice
Skilljar by Gainsight
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
All contracts billed annually.
Special enterprise pricing available for multi-product and volume purchases.
- Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
