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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lead Forensics

    Score8.9 out of 10
    N/AUK company Lead Forensics offers their eponymous platform for lead generation and web analytics.N/A

    PhoneBurner

    Score5.3 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Pricing
    Lead ForensicsPhoneBurner
    Editions & Modules
    No answers on this topic
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Offerings
    Pricing Offerings
    Lead ForensicsPhoneBurner
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
    More Pricing Information
    Community Pulse
    Lead ForensicsPhoneBurner
    Considered Both Products
    Lead Forensics
    No answer on this topic
    PhoneBurner
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    94 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    82 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    97 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    69 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    74 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Lead ForensicsPhoneBurner
    Web Analytics
    Comparison of Web Analytics features of Lead Forensics and PhoneBurner
    Feature
    Lead Forensics
    8.6
    88 Ratings
    6% above category average
    PhoneBurner
    -
    Ratings
    Lead Conversion Tracking8.175 Ratings00 Ratings
    Bounce Rate Measurement8.262 Ratings00 Ratings
    Device and Browser Reporting8.571 Ratings00 Ratings
    Pageview Tracking8.981 Ratings00 Ratings
    Event Tracking8.564 Ratings00 Ratings
    Reporting in real-time8.975 Ratings00 Ratings
    Referral Source Tracking8.676 Ratings00 Ratings
    Customizable Dashboards8.980 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of Lead Forensics and PhoneBurner
    Feature
    Lead Forensics
    -
    Ratings
    PhoneBurner
    7.4
    8 Ratings
    1% above category average
    Contact preview00 Ratings8.68 Ratings
    Dialer-CRM integration00 Ratings6.77 Ratings
    Call notes & tags00 Ratings5.87 Ratings
    Automatic call logging00 Ratings8.78 Ratings
    Core Dialer
    Comparison of Core Dialer features of Lead Forensics and PhoneBurner
    Feature
    Lead Forensics
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Outbound dialing00 Ratings9.08 Ratings
    Inbound routing00 Ratings8.94 Ratings
    Custom caller ID00 Ratings9.07 Ratings
    Click-to-call00 Ratings9.36 Ratings
    Recorded voicemail drop00 Ratings9.87 Ratings
    Dialer contact import00 Ratings9.47 Ratings
    Campaign & list management00 Ratings9.47 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Lead Forensics and PhoneBurner
    Feature
    Lead Forensics
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Follow-up calls00 Ratings9.47 Ratings
    Dialer reporting & analytics00 Ratings8.78 Ratings
    Dialer compliance00 Ratings9.47 Ratings
    Best Alternatives
    Lead ForensicsPhoneBurner
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Siteimprove
    Score9.1 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lead ForensicsPhoneBurner
    Likelihood to Recommend
    8.9
    (111 ratings)
    6.5
    (8 ratings)
    Usability
    8.9
    (93 ratings)
    9.3
    (3 ratings)
    Support Rating
    9.1
    (4 ratings)
    8.6
    (5 ratings)
    User Testimonials
    Lead ForensicsPhoneBurner
    Likelihood to Recommend
    Lead Forensics
    In my opinion, Lead Forensics is good for companies promoting a high-value ticket product on their website. If they are looking to maximize the results of their platform, LF is a good fit for their digital marketing strategy. If they are pushing a low-to-medium-ticket product, there is a higher risk that the platform will not be as relevant, because all the parts related to re-marketing and similar stuff can be done directly with Google tools, which are available to everyone.
    Read full review
    PhoneBurner
    I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
    Incentivized
    Read full review
    Pros
    Lead Forensics
    • Lead Forensics helps us see which companies are visiting our site, even if they don’t fill out a form. This gives us a chance to reach out to businesses that are already showing interest but might not have contacted us yet.
    • Instead of cold-calling random prospects, we can see which pages a company has viewed and how often they return. This helps us tailor our conversations based on what they’re actually interested in.
    • The Lead Forensics support team has been great whenever we’ve had questions. They’re quick to respond and always ready to help, whether it’s troubleshooting an issue or offering advice on how to get the most out of the platform.
    Read full review
    PhoneBurner
    • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
    • The amount of time it takes to get through a list of calls has almost been cut in half.
    • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
    Incentivized
    Read full review
    Cons
    Lead Forensics
    • Better updates on companies' current names. Often if a company was a different company years ago it still says the old company name which is confusing.
    • Better identifying the correct location. Sometimes it seems like that the location coming up is the wrong location.
    • Giving a better understanding of how they got to the website would help too. Often is says "direct" but I would like to know if it was via a link from an email or what
    Read full review
    PhoneBurner
    • Could be a little better on the pricing.
    • Could offer a better central administrative function.
    • Could provide more updates to the app.
    Incentivized
    Read full review
    Usability
    Lead Forensics
    It is just a brilliant piece of software, and I discover more and more every time I meet with my account manager. The company missed a trick when it was first set up, as I believe they only used it to see who was looking at the site, but it can do so much more, and we would not be without it now. We have used it in relation to a cold-call campaign with Paragon to drive sales, but ultimately drilled down into who was coming to the site and whether they were our ideal customer.
    Read full review
    PhoneBurner
    PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
    Incentivized
    Read full review
    Support Rating
    Lead Forensics
    Top support from the Lead Forensics team. They take time to understand your business specifications, they make sure your needs are fulfilled, they show the new assets of the platform. The rythm for the business review is very flexible. You can access a live chat at any time. A lot of tutorials help you to deepen your skills in using the platform for your busines.
    Read full review
    PhoneBurner
    Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
    Incentivized
    Read full review
    Alternatives Considered
    Lead Forensics
    I’ve used SalesIntel primarily for contact data, but I haven’t explored its web tracking features. What sets Lead Forensics apart is how quickly it delivers actionable insights from site visits. It helps me identify engaged accounts and prioritize follow-up without extra effort. For our needs, Lead Forensics offered a more immediate impact on sales productivity and customer engagement.
    Incentivized
    Read full review
    PhoneBurner
    We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
    Incentivized
    Read full review
    Return on Investment
    Lead Forensics
    • We are still in the very early stages of using Lead Forensics for our agency, but I can see that it could already be very useful to us as we haven't had insights like this previously.
    • Our very first use case with Lead Forensics was with a brand-new client and I would say it went exceptionally well. We were running a large media campaign for them, and it was very insightful to see how those specific businesses were getting to the site and what page they were going to. Like mentioned previously, this helped their very small sales team to go after businesses they know were interested in them.
    Read full review
    PhoneBurner
    • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
    • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
    Incentivized
    Read full review
    ScreenShots

    Lead Forensics Screenshots

    Screenshot of Lead Forensics' insight with regard to who is visiting a website, where they have come from, how visits trend over time, what they have looked at on the site, as well as detailed firmographics about each and every business visitor identified. This is presented at a glance insight for marketers to understand website performance, weak spots, campaign effectiveness and market engagement.Screenshot of a view of which businesses are visiting a website, in real-time. Users can categorize visitors according to their stage in the sales pipeline and create actions based upon each visitor profile to commence further engagement, understand what each visit is interested in by reviewing the time they have spent on each page, and use this information to start valuable conversations, and review the contact information to commence pro-active engagement to give each customer and prospect an exceptional first impression.Screenshot of marketing campaign analytics that help locate which are driving high value opportunities to a website. Users can track changes over time to understand the success of specific campaigns and monitor the performance of social media, PPC, SEO and any other referring source, to optimize campaigns and invest marketing budget where campaigns are driving maximum engagement and return.Screenshot of detailed firmographics relating to each visiting business, used to qualify and score a visitor, according to their 'fit' for a business. This helps users to understand the size and scope of each visitor, identify where they are located and get their contact information. Automated lead scoring against any specific criteria can be used to focus on the highest priority opportunities, in order to acquire new business, expand existing customer revenues and deliver excellent levels of customer service.

    PhoneBurner Screenshots

    Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability