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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadPool

    N/AN/AN/AN/A

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    LeadPoolmonday CRMZoho CRM
    Editions & Modules
    No answers on this topic
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    LeadPoolmonday CRMZoho CRM
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeOptional$14 /user/month
    Additional DetailsPlans start with 3 seats. Yearly save 33%
    More Pricing Information
    Community Pulse
    LeadPoolmonday CRMZoho CRM
    Considered Multiple Products
    Mer
    No answer on this topic
    monday.com
    Chose monday CRM
    Previously we used Zoho CRM for the same functions and Monday has been a vast improvement.
    Incentivized
    Chose monday CRM
    monday CRM as mention has been very easy to setup and rarely requires intervention by their suppor teams. Most of the features I feel were well testing before being deployed. Its easy to use and easy to deploy and integrates well with our internal teammates. No need for any …
    Incentivized
    Chose monday CRM
    Monday is much more advanced than other similar software that I have used. It is much advanced and user friendly
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    94 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    86 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    96 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    77 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    83 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    LeadPoolmonday CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings7.979 Ratings8.7280 Ratings
    Workflow management00 Ratings8.886 Ratings8.6267 Ratings
    Territory management00 Ratings6.648 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.076 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.670 Ratings8.4249 Ratings
    Contract management00 Ratings8.258 Ratings8.9204 Ratings
    Interaction tracking00 Ratings8.165 Ratings9.0250 Ratings
    Quote & order management00 Ratings00 Ratings9.0204 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.7193 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.166 Ratings8.8262 Ratings
    Email marketing00 Ratings00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings9.181 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.354 Ratings8.7181 Ratings
    Reporting00 Ratings8.270 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings7.265 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.675 Ratings8.2236 Ratings
    Customizable reports00 Ratings7.470 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings7.980 Ratings8.7276 Ratings
    Custom objects00 Ratings7.671 Ratings8.1223 Ratings
    Scripting environment00 Ratings7.249 Ratings9.2179 Ratings
    API for custom integration00 Ratings6.151 Ratings7.7204 Ratings
    Security
    Comparison of Security features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.566 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.674 Ratings8.7262 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.649 Ratings8.9208 Ratings
    Compensation management00 Ratings00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings6.974 Ratings8.3231 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings00 Ratings8.7214 Ratings
    Call center management00 Ratings00 Ratings8.6173 Ratings
    Help desk management00 Ratings00 Ratings9.3190 Ratings
    Social CRM
    Comparison of Social CRM features of LeadPool and monday CRM and Zoho CRM
    Feature
    LeadPool
    -
    Ratings
    monday CRM
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings00 Ratings8.7165 Ratings
    Social engagement00 Ratings00 Ratings8.3157 Ratings
    Best Alternatives
    LeadPoolmonday CRMZoho CRM
    Small Businesses
    Affinity CRM
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Podium
    Score7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LeadPoolmonday CRMZoho CRM
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (99 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (5 ratings)
    7.6
    (42 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (96 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    3.1
    (58 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    LeadPoolmonday CRMZoho CRM
    Likelihood to Recommend
    Mer
    No answers on this topic
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
    Read full review
    Pros
    Mer
    No answers on this topic
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Mer
    No answers on this topic
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
    Read full review
    Likelihood to Renew
    Mer
    No answers on this topic
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
    Read full review
    Usability
    Mer
    No answers on this topic
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
    Read full review
    Reliability and Availability
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
    Read full review
    Performance
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
    Read full review
    Support Rating
    Mer
    No answers on this topic
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
    Read full review
    In-Person Training
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
    Read full review
    Online Training
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
    Read full review
    Implementation Rating
    Mer
    No answers on this topic
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Mer
    No answers on this topic
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
    Read full review
    Scalability
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
    Read full review
    Professional Services
    Mer
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
    Read full review
    Return on Investment
    Mer
    No answers on this topic
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.