Leadspace vs. ZoomInfo Operations vs. SAP Data Services

No matter how specialized the integration or how much support for internal services was provided throughout the creation of the solution, Leadspace support was always available and extremely prompt in helping to smooth out any issues that developed during the setup process.

Incentivized

ZoomInfo Operations is very well suited for bulk record updates, list imports, and record ownership assignments and reassignments. The intuitive user interface makes it easy to explore as many scenarios as possible to use the platform. The platform is extremely powerful as well - the volume of scheduled/automated bulk updates that we have running hourly and daily has never seemed to cause any issues with the system. All expected tasks are completed every time, and if any records couldn't be updated, the system does a great job of highlighting those errors for you. Based on my experience, scenarios that would be less appropriate include automated enrichment, specifically for contacts who may have moved to another company. Also, they need to keep up with Salesforce capabilities regarding what objects can be added as Campaign Members - we have to come up with a workaround when we want to add Accounts to campaigns.

It's definitely one of the leading ETL tools, and it's the best ETL tool to use with SAP integration. If you use SAP HANA, then you should think about Data Services as your primary ETL tool.

Incentivized

• It is simple to use and comprehend.
• It enables data collection and analysis.
• It leads to growth and development. It applies to both contacts and accounts.
• It can enrich data based on company and individual, allowing businesses to better plan and execute.

Incentivized

• EverString allows us to build account lists based off in-depth firmographic or technographic data. It's far more accurate than trying to build these lists any other way.
• EverString is fast. Where it might've previously taken us weeks to build lists of this quality, we now can build them in a matter of minutes (and have them ready to be published in a couple of hours).

Incentivized

• Integration with SAP ERP/ECC works really well.
• A lot of flexibility in data creation, with different types of communication capabilities like BAPIs, IDocs, and Batch input.
• Reliable and consistent results and easily enforceable data templates.

Incentivized

• In the form selection, if a company name does not exist in the database, the lead can choose "not me" then that actual data value overwrites what they originally put. In the future, if they choose not me to default to the lead entered data value. This is something they know and I'm told they are working on it.

• Lower pricing tier, some other zoom products have freemium versions which would be nice
• Faster import/export time for data, depending on the size of the data, it may take close to more than a few minutes.
• Merging data does not always report 100% of data merged.

• Debugging is not very easy. When one wants to see the flow of data from one Query to another, the process is not very smooth and efficient.
• A lot of functions do not behave the way they should. I have faced problems with the count() function.
• I have faced problems while loading Excel files. The same set of options will work in one case but not in the other.

Incentivized

Nothing else to add

I give this rating because I feel that ZoomInfo has made our work easier and smoother than before. Like now we manage our sales leads, new engagements, easily, and the data we get from ZoomInfo helps us a lot to move in the right direction. Our customer success rate is higher than before after implementing it.

ZommInfo OPerations is pretty intuitive once you get the hang of it. I like that the current integrations make it easier to work within our existing flows and processes. Some of the more advanced features take a bit more training to fully understand and use correctly. And the interface could maybe be updated.

Incentivized

If I talk about the operation's availibility, it is always available whenever I need it. Yeah, once in a while, I have seen an outage, but that was quickly resolved, so I would say they have a strong team that keeps the tool running, no matter if it is updating itself.

I would rate its performance 9. I do not doubt its performance, the pages load quickly withour laging or error. It gives a report within the time frame without errors, no matter how complex the report is. We integrated it with our CRM; at first, it tended to slow a little, but later it was fixed and ran smoothly.

I give this rating because I never feel they deserve less than it. Their commitment towards the customer is outstanding, whenever I need to reach out to the supprot, I feel like I am just talking to a person who is sitting beside me. They respond quickly and solve the problems easily, even guiding us on how not to get into the same problem again and again, so we can avoid going back to support.

As other SAP products, there is excellent support by SAP on this tool. You can access the SAP Help portal in order to give support either from the huge community or directly from SAP.

Incentivized

I gave 10 cause , We took an training from their dedicated ZoomInfo university with quick support and valid certifications.

Incentivized

Have a plan on how you're going to evaluate. We had a two-month trial period, but a six-month average lead cycle time, making it impossible to evaluate on a purely new-business ROI basis within the trial. We applied the model to our prior data, which demonstrated how much time and effort was devoted to accounts that weren't going to close

Incentivized

1. This tool and database trumped others because of the flexible way in which they reported the data. 2. The team is helpful in figuring out our needs to give us the information we were looking for. 3. Their Account team is very helpful, responsive & fun to work. 4. It helps us create lookalike profiles and provide us with account and contact data that fit

Incentivized

I haven't tried stacking it against any competition as I feel no need to. ZoomInfo blows me away like it first did in 2018, and I don't want something different. I hear Clay is good, but I just haven't felt the need to try it out or replace ZoomInfo at all.

Incentivized

You cannot afford to run your business on questionable data. With SAP® Data Services software, you can access, transform, and connect data to fuel your critical business processes. Together, these enterprise-class solutions enable data integration and data quality, providing the right level of insight across your business so you can make better decisions and operate more effectively.SAP Data Services was previously known as SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator.

Incentivized

This is the most important and beautiful thing about this tool: it has strong scalability across teams and use cases. It allows us to expand from a single thing to multiple things, like sales to multiple departments, e.g., marketing, Data Accuracy, and Customer Success, without needing complex changes in the setup.

• We were able to capture new leads for our sales team and also new subscribers of our e-newsletters through email marketing campaigns. We also noticed an increase in our web traffic (corporate website) after we started using Reachforce.
• More customers took notice of our digital marketing efforts after we started using Reachforce.

Incentivized

• Generate more pipeline - indirectly. Data from anywhere still needs to be transformed and used for a business objective.
• Saved time in doing research and data population.
• Assuming a business will purchase a data vendor, the comparison between other vendors is a factor of cost, functionality, and data quality. ZoomInfo has higher costs typically - which would lower the ROI - but with proper incentives or discounts, the comparative ROI grows.

Incentivized

• Very positive impact in jobs maintenance since support auto-documentation.
• Great impact on learning curve.
• Great results in our Data Quality Projects.

Incentivized