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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    Less Annoying CRMMicrosoft Dynamics GP
    Editions & Modules
    Always
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Less Annoying CRMMicrosoft Dynamics GP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMMicrosoft Dynamics GP
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Less Annoying CRMMicrosoft Dynamics GP
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Customer data management / contact management9.963 Ratings00 Ratings
    Workflow management9.555 Ratings00 Ratings
    Territory management8.124 Ratings00 Ratings
    Opportunity management9.947 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings00 Ratings
    Contract management8.425 Ratings00 Ratings
    Quote & order management7.721 Ratings00 Ratings
    Interaction tracking9.945 Ratings00 Ratings
    Channel / partner relationship management8.727 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Case management9.947 Ratings00 Ratings
    Help desk management9.948 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Lead management9.039 Ratings00 Ratings
    Email marketing8.621 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Task management9.951 Ratings00 Ratings
    Reporting9.537 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Forecasting7.817 Ratings00 Ratings
    Pipeline visualization8.432 Ratings00 Ratings
    Customizable reports9.927 Ratings00 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    8.8
    53 Ratings
    14% above category average
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Custom fields9.752 Ratings00 Ratings
    Scripting environment8.311 Ratings00 Ratings
    API for custom integration8.510 Ratings2.526 Ratings
    Plug-ins00 Ratings6.021 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Marketing automation8.711 Ratings00 Ratings
    Compensation management8.64 Ratings00 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Mobile access9.934 Ratings00 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Role-based user permissions10.031 Ratings8.140 Ratings
    Single sign-on capability00 Ratings5.532 Ratings
    Payroll Management
    Comparison of Payroll Management features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    -
    Ratings
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Pay calculation00 Ratings6.219 Ratings
    Benefit plan administration00 Ratings5.815 Ratings
    Direct deposit files00 Ratings7.518 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings
    Reimbursement management00 Ratings6.016 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    -
    Ratings
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Dashboards00 Ratings3.429 Ratings
    Standard reports00 Ratings6.139 Ratings
    Custom reports00 Ratings6.439 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    -
    Ratings
    Microsoft Dynamics GP
    4.9
    48 Ratings
    44% below category average
    Accounts payable00 Ratings6.245 Ratings
    Accounts receivable00 Ratings5.736 Ratings
    Cash management00 Ratings6.236 Ratings
    Bank reconciliation00 Ratings5.541 Ratings
    Expense management00 Ratings4.431 Ratings
    Time tracking00 Ratings8.014 Ratings
    Fixed asset management00 Ratings4.428 Ratings
    Multi-currency support00 Ratings2.619 Ratings
    Multi-division support00 Ratings3.026 Ratings
    Regulations compliance00 Ratings3.214 Ratings
    Electronic tax filing00 Ratings9.012 Ratings
    Self-service portal00 Ratings7.012 Ratings
    Global Financial Support00 Ratings6.07 Ratings
    Primary and Secondary Ledgers00 Ratings4.721 Ratings
    Intercompany Accounting00 Ratings3.618 Ratings
    Localizations00 Ratings4.513 Ratings
    Journals and Reconciliations00 Ratings4.526 Ratings
    Enterprise Accounting00 Ratings2.616 Ratings
    Configurable Accounting00 Ratings3.517 Ratings
    Centralized Rules Framework00 Ratings3.214 Ratings
    Standardized Processes00 Ratings6.119 Ratings
    Inventory Management
    Comparison of Inventory Management features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    -
    Ratings
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Inventory tracking00 Ratings5.524 Ratings
    Automatic reordering00 Ratings1.013 Ratings
    Location management00 Ratings4.018 Ratings
    Manufacturing module00 Ratings3.415 Ratings
    Order Management
    Comparison of Order Management features of Less Annoying CRM and Microsoft Dynamics GP
    Feature
    Less Annoying CRM
    -
    Ratings
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Pricing00 Ratings3.718 Ratings
    Order entry00 Ratings3.721 Ratings
    Credit card processing00 Ratings1.012 Ratings
    Cost of goods sold00 Ratings4.925 Ratings
    Order Orchestration00 Ratings4.99 Ratings
    End-to-end order visibility00 Ratings3.312 Ratings
    Order exception Resolution00 Ratings3.37 Ratings
    Best Alternatives
    Less Annoying CRMMicrosoft Dynamics GP
    Small Businesses
    Salesflare
    Score10 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMMicrosoft Dynamics GP
    Likelihood to Recommend
    9.9
    (65 ratings)
    4.0
    (54 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.9
    (7 ratings)
    Usability
    9.9
    (51 ratings)
    5.4
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (30 ratings)
    7.0
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.2
    (3 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Less Annoying CRMMicrosoft Dynamics GP
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Scalability
    Less Annoying CRM
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.