TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    OutSystems

    Score6.4 out of 10
    N/AThe OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.

    $4,000

    per month

    Pricing
    Less Annoying CRMOutSystems
    Editions & Modules
    Always
    $15
    per month per user
    Basic
    $4,000.00
    per month
    Pro
    $10,000.00
    per month
    Offerings
    Pricing Offerings
    Less Annoying CRMOutSystems
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMOutSystems
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    OutSystems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    100%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    100%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    97%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    98%
    Implementation went as expected
    40 Answers
    Features
    Less Annoying CRMOutSystems
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    OutSystems
    -
    Ratings
    Customer data management / contact management9.963 Ratings00 Ratings
    Workflow management9.555 Ratings00 Ratings
    Territory management8.124 Ratings00 Ratings
    Opportunity management9.947 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings00 Ratings
    Contract management8.425 Ratings00 Ratings
    Quote & order management7.721 Ratings00 Ratings
    Interaction tracking9.945 Ratings00 Ratings
    Channel / partner relationship management8.727 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    OutSystems
    -
    Ratings
    Case management9.947 Ratings00 Ratings
    Help desk management9.948 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    OutSystems
    -
    Ratings
    Lead management9.039 Ratings00 Ratings
    Email marketing8.621 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    OutSystems
    -
    Ratings
    Task management9.951 Ratings00 Ratings
    Reporting9.537 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    OutSystems
    -
    Ratings
    Forecasting7.817 Ratings00 Ratings
    Pipeline visualization8.432 Ratings00 Ratings
    Customizable reports9.927 Ratings00 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    8.9
    53 Ratings
    15% above category average
    OutSystems
    -
    Ratings
    Custom fields9.752 Ratings00 Ratings
    Scripting environment8.311 Ratings00 Ratings
    API for custom integration8.510 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    OutSystems
    -
    Ratings
    Marketing automation8.711 Ratings00 Ratings
    Compensation management8.64 Ratings00 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    OutSystems
    -
    Ratings
    Mobile access9.934 Ratings00 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    OutSystems
    -
    Ratings
    Role-based user permissions10.031 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Less Annoying CRM and OutSystems
    Feature
    Less Annoying CRM
    -
    Ratings
    OutSystems
    7.9
    54 Ratings
    6% below category average
    Visual Modeling00 Ratings5.251 Ratings
    Drag-and-drop Interfaces00 Ratings8.052 Ratings
    Platform Security00 Ratings6.251 Ratings
    Platform User Management00 Ratings8.049 Ratings
    Reusability00 Ratings9.954 Ratings
    Platform Scalability00 Ratings9.951 Ratings
    Best Alternatives
    Less Annoying CRMOutSystems
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMOutSystems
    Likelihood to Recommend
    9.9
    (65 ratings)
    8.0
    (131 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.2
    (4 ratings)
    Usability
    9.9
    (51 ratings)
    8.1
    (5 ratings)
    Support Rating
    9.1
    (30 ratings)
    7.5
    (44 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Less Annoying CRMOutSystems
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    OutSystems
    Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    OutSystems
    • Developing end user interfaces with ease and speed with a modern look and feel.
    • First class low code development to reduce time to market with visual programming
    • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    OutSystems
    • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
    • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
    • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    OutSystems
    We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    OutSystems
    OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    OutSystems
    The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
    Read full review
    In-Person Training
    Less Annoying CRM
    No answers on this topic
    OutSystems
    Excellent material full of hands on that improve the understanding of the platform.
    Read full review
    Online Training
    Less Annoying CRM
    No answers on this topic
    OutSystems
    The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    OutSystems
    In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
    This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
    Incentivized
    Read full review
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    OutSystems
    I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    OutSystems
    • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
    • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.